CWT Responsible Business Report 2012 - Carlson Wagonlit Travel

ContentsChapter 4CWT core valuesCommunication,employee dialogue andemployee engagementChapter 4 - Human Resources 2012 Responsible Business Report -Work-life balanceA sense of well being directly correlates to employee engagement. As partof a broad effort to heighten engagement among all generations, CWT isexamining the various ingredients that contribute to employees’ sense of wellbeing on the job. A satisfactory work-life balance ranks high on the list.Here are a few examples of how CWT is providing flexibility that contributes to employees’ work-life balance:Diversity andequal opportunityTalent acquisitionHuman capitaldevelopmentHealth and safetyWork-life balanceNorth AmericaThe CWT Telecommuting Programin North America makes it possiblefor employees to work at home,on the road, and/or in a satellitelocation. Eligible employees mustwork full time, obtain approval fromtheir manager, be able to workwith little supervision and have ademonstrated track record of strongperformance. In addition to a safe,quiet and suitable home workplace,telecommuting employees areexpected to have appropriateinternet and network capability.Netherlands: Work@HomeWins Dutch Telework AwardCWTNetherlands won theTelewerkJaarprijs 2010 teleworkaward for its Work@Home program.The program gives employees theopportunity to work from home froma half day to several days a week. Theaward was presented by the DutchE-work Foundation (a telework forum)to recognize the organization thathas implemented “The New Way ofWorking” in an exemplary manner. Theforum cited Carlson Wagonlit Travel’scommitment to its employees andto employee retention as the mainreason for presenting the award tothe company.Several other CWT units inEurope also offer work at homeopportunities, including Belgium,Denmark, Germany, Poland, Sweden,Switzerland and the UK & Ireland.CWT India Dayand Family WeekThe Employee Engagement Teamat CWT India organized a specialset of events during Spring 2012to help employees manage ahealthy work-life balance and taketime to appreciate and thank familymembers who provide support on anongoing basis. Celebrations startedon May 28 with CWT India Day,followed by Family Week. The eventsculminated with Taare ZameenPar – a Gift for Children Program.CWT India Day, Family Week andTaare Zameen Par included funactivities to engage employeesand their family members. Games,activities, lunches and tours of theoffices were organized throughoutthe week with the main focus oncelebrating relationships.CWT IndonesiaCompany OutingIn 2012, CWT Indonesia organizedits annual company outing by invitingits staff from all over Indonesia tospend the weekend together, andtake the time to get to know anotherby meeting face-to-face those withwhom they normally only keep intouch by email. During the event,CWT Indonesia also gave recognitionto outstanding employees, as wellas held parlor games and gave awaydoor prizes.Copyright © 2013 CWT56