CWT Responsible Business Report 2012 - Carlson Wagonlit Travel

ContentsChapter 4 - Human Resources 2012 Responsible Business Report -Chapter 4CWT core valuesCommunication,employee dialogue andemployee engagementDiversity andequal opportunityLeadership developmentCWT’s leadership development programs guide leaders to theright development at the right time. The company’s talentdevelopment system includes a strong leadership developmentcurriculum, early talent identification and international mobility.Establishing clear leadership expectations, these programsensure that individuals have the information they need to support theirdevelopment, fuel sustained success and prepare for the future.Leading Leaders ProgramHarvard ManageMentorTo gain further insight in state-of-the-art leadership techniques andtools, CWT and Carlson launched a new generation of e-learningsolutions for employees of both companies in late 2012. These newe-learning solutions consist of ten modules that enable participantsto draw on experts from Harvard Business Publishing. An outgrowthof the recently launched partnership between Carlson and HarvardUniversity, the initiative encourages peer-to-peer knowledgetransfer across the Carlson group and interaction within the HarvardManageMentor leadership development community.Talent acquisitionHuman capitaldevelopmentHealth and safetyWork-life balanceThe robust, six-month Leading Leaders Program, launched inmid-2012, focuses on mid-level leaders – those that lead managersor senior professional staff – who demonstrate exceptionalpotential for growth within CWT. The goal is to develop leaderswho are able to bring out the best in our people and ensure weare building an engaging, inspiring, high-performance work environment.The program includes a 360-degree assessment, an in-person classroomsession, and course electives based on individual needs. When fully deployed,Leading Leaders will be launched in every region and will ultimately impact350-500 leaders.At CWT we are committed to strengthening ourleadership competencies to drive high performanceand employee engagement. During the last few years,we made several inspirational leadership developmentprograms available to managers in our organization sothey would acquire contemporary leadership skills andcompetencies.Jean-Luc Duchemin, Executive Vice President,Global Human ResourcesCopyright © 2013 CWT49