CWT Responsible Business Report 2012 - Carlson Wagonlit Travel

ContentsChapter 4 - Human Resources 2012 Responsible Business Report -Chapter 4CWT core valuesCommunication,employee dialogue andemployee engagementDiversity andequal opportunityTalent acquisitionHuman capitaldevelopmentHealth and safetyWork-life balanceTTS AwardsCWT recognizes from across the globe TTS employees who have deliveredoutstandingly on their roles and responsibilities, based on client feedbackand testimonials, and/or process improvements and successful changemanagement implemented in their respective teams. Recognitions arecelebrated during TTS People Appreciation Week and throughout the yearat CWT Town Hall meetings and in CWT communications. TTS employeeshave the opportunity to receive a plaque or certificate of appreciation fromCWT for their achievements. In 2013, we will be introducing a Global TravelCounselor of the Future Award.Service AwardsIn most wholly owned companies across the different regions, CWT givesrecognition to employees who have reached and rendered a certain numberof years with the company in the form of long service awards. Depending onthe country and number of years, the award could be premium for seniority,medal of service, additional vacation days, etc.CWT Global Finance AwardsThe Global Finance Awards program, initiated in 2011, provides recognitionfor finance team members worldwide for their contributions during the prioryear. Finance team members are nominated by their peers, managers andinternal customers. Nominees are judged based on their achievements inimproving efficiency and/or timeliness, accuracy, customer service, drivingenhanced profitability and reducing risk. In 2011 and 2012, several nomineeswere recognized with Honorable Mentions for their significant contributionsto CWT’s finance organization.Carlson Fellows AwardThe Carlson Fellows Award is designed to recognize employees who exemplifythe values and credo of Carlson in everything they do. Candidates forthe Carlson Fellows Award must have worked for the company for at leastfive years.Recognized Carlson Fellows exemplify leadership attributes, such as settingdirection, building high performance winning teams, doing what is right andproducing quality results.CWT CEO AwardsThe annual CWT CEO Award represents one of the ways in which the companyrecognizes employee achievements that fully support CWT’s mission, valuesand strategic priorities.The CEO Awards provide recognition to individuals or teams that deliveroutstanding results in line with the Global Strategic Priorities – Growth,Innovation, Efficiency, Supplier Value, Talent – or deliver exceptional businessperformance in the areas of customer service, performance, quality, employeeengagement and global collaboration. For 2011, the winners were recognizedat the 2012 Global Leadership Conference held in Stockholm in February2012; while for 2012, the winners were awarded at the 2013 GlobalLeadership Conference held in Miami in February 2013.Copyright © 2013 CWT53