September 2010 General Manager – Black Belt ... - GoodLife Fitness

September 2010General Manager Black Belt Program1 st Degree GM Black Belt OverviewSales PerformanceMaster the GoodLife Sales system in all areas(Membership, Personal Training, Tanning, Pro shop, etc)Read the 1 Minute ManagerCreate a Rewarding Sales experience journal and posterMember RetentionLearn the General Manager approach to memberretention (GM Manual)Master the World Class Meet and GreetLog 30 Past member calls to discover why they left andwhat you can now doAssociate EngagementStudy the GoodLife recruitment processPartner with an exceptional Recruiter or DivisionManager in the hiring processRead summary article for Hire With Your Head: UsingPower Hiring to Build Great TeamsCulture and CORE ValuesChoose 2 CORE Values as a focusLearn about the General Manager’s role to live thecompany values that inspires othersLearn about Occupational Health and Safety obligationsand regulations of managersAttend 1 day Super Success seminarWatch a movie and identify leadership qualities thatyou aspire to.Exceed club BAM goalsBase Camp certification of completionLead an inspiring sales meetingTop 10 List on the rewards of selling and postercreationLead a walk around with a new associate anddemonstrate your World Class meet and greet withup to 25 membersPrepare a summary report of what you learned frompast customers; how many decided to return; outlinethe initiative you took to improve the club based onthe feedbackComplete a Service vision for your clubIdentify key elements in the recruitment processComplete 3 hires and Role play job offersReport on the ideas you’ve adopted from Hire withYour Head book.Describe 5 ways you’ve integrated the 2 values intoyour management week.Identify significant behaviours/actions that contributeto making the values live.Complete required Health and Safety certifications(level 1 and 2), WHMIS training.Complete the leadership Hero worksheet. Create astatement that describes what kind of manager youwant to be.