STRATEGIC PLAN - ASPE - U.S. Department of Health and Human ...

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CHAPTER 6: Responsible Stewardship and Effective Managementthroughout the entire agency are aligned with the HHSmission and oriented toward achieving results. 18Effective Information Technology ManagementProvide a well-managed and secure enterpriseinformation technology environment. 19Development of a comprehensive plan that optimizesthe use of resources in support of all strategic andmanagement goals and objectives. The Clinger-CohenAct of 1996 (Public Law 104-106) requires that everyFederal agency develop an Enterprise Architecture (EA).EA ensures that the business and technical architecturesfor the Department support the HHS mission andoutcome objectives by establishing relationships betweenand among business operations and the informationsystems and resources that enable those operations. EAtakes a comprehensive view of the enterprise, includingstrategic planning, organizational development,relationship management, business processimprovement, information and knowledge management,and operations. EA will enable the Department toachieve more effective planning and control overinvestments for information technology by enhancingflexibility and interoperability across informationsystems; reducing redundancies; and improving access toaccurate, timely, and consistent information.Maintain a secure environment in which allaspects of security, privacy, and confidentialityare addressed. HHS is an attractive high-profiletarget for hackers and those with malicious intentseeking sensitive medical information, homelandsecurity first responder information, patent andintellectual property worth billions of dollars, andmuch more. In order to address these immediatechallenges and comply with Federal legislation, HHShas developed a proactive, enterprisewide informationtechnology (IT) security program (Secure One HHS)to help protect the HHS IT infrastructure againstpotential threats and vulnerabilities. The Secure OneHHS IT Security Program was designed to increase the18 Appendix C, Performance Plan Linkage, provides additionalinformation on these strategies.19 Additional information about HHS’s information technologystrategies is included in the Information Technology section.baseline IT security posture across all HHS operatingdivisions while reducing reporting burdens forcompliance with Federal mandates. The creation ofthis new security program, which spans the HHS ITcommunity, Headquarters, and the operating divisions,is an important step in protecting HHS’s ability toprovide mission-critical services and maintain thepublic’s trust and confidence in the quality of HHSservices and business operations.Manage information technology projects andinvestment to demonstrate results and consistentlyprovide the value intended. This activity will requirethe successful completion of all aspects of project andinvestment management rigor that are described in theHHS Enterprise Performance Life Cycle (the integrationof management, business, and engineering life-cycleprocesses that span the enterprise to align IT with thebusiness). This success will be measured by the HHSCapital Planning and Investment Control process, whichstructures budget formulation and execution, ensuresthat investments consistently support the strategicgoals of the agency, and includes the evaluation ofeffective earned value management.Effective Resource ManagementUse financial and capital resources appropriately,efficiently, and effectively.Ensure the integrity of HHS financial managementprocesses. Financial management systems thatmeet Joint Financial Management ImprovementPlan certification standards will be in placeDepartmentwide by 2010, with all but Medicare PartsC and D covered by the beginning of FY 2010. HHSalso will address all identified outstanding materialweaknesses and internal control deficiencies.Manage financial resources wisely and appropriatelythrough the reduction of improper payments.According to the Improper Payments InformationAct of 2002 (Public Law 107-300), improper paymentsoccur when funding is provided to the correct recipientin the incorrect amount, when the wrong recipientreceives funds, or when funds are used by the recipientimproperly. HHS will continue its efforts to reducethe rates of improper payment in three of its largest136 HHS Strategic Plan FY 2007-2012
CHAPTER 6: Responsible Stewardship and Effective Managementprograms, Medicare, Head Start, and Foster Care. Atthe same time, the agency will develop improvedinformation on payment error rates for other largeprograms such as Medicaid, State Children’s HealthInsurance Program (SCHIP), and Temporary Assistancefor Needy Families (TANF).Strategically manage the acquisition, leasing,construction, operation, maintenance, and disposalof HHS’s real property assets. HHS will overseeeffective real property acquisition and operations andmaintenance practices, right size the real propertyportfolio, and realize cost savings through increasedefficiency and strategic investments. Efficiency andeffectiveness of real property assets will be maximizedby disposing of excess property and reducingunderutilization and overutilization. HHS will improveboth the condition of HHS’s buildings and facilities andenvironmental management through greater energyconservation, enhanced occupational safety and health,and sustainable development.Create a seamless integration of acquisition policies,procedures, systems, and contract vehicles to betterserve employees, customers, and vendors. Throughthe Acquisition Integration and Modernization initiative,HHS will develop a uniform way of conductingbusiness, minimize duplication and improveefficiency, and provide excellent customer service toHHS stakeholders. In addition, HHS will facilitatemobility among HHS acquisition personnel as well aspersonnel interfacing with the acquisition community,leverage spend opportunities and drive cost savings,capture knowledge and share best practices within theacquisition community, ensure sufficient resources toconduct acquisition activities, and ensure an optimalallocation of these resources as efficiencies are realized.Improve coordination of grant activities acrossthe Department. HHS will implement a grantannouncement planning and review process (linkedto budget plans) that ensures alignment of plannedgrant announcements with Departmentwide priorities,identifies opportunities for collaboration across theDepartment, and gives the public advance informationon grant announcement plans.Effective Planning, Oversight, and StrategicCommunicationsImprove the management of HHS by providingongoing oversight, evaluation, and analysis of policiesand programs and by ensuring effective strategiccommunications.Provide ongoing oversight, evaluation, and analysisof policies and programs. We will monitor ourprograms to ensure that the Department is fulfillingits statutory, regulatory, and fiduciary responsibilitiesand intergovernmental commitments in an ethical andlegal manner. In addition, we will conduct independentand objective audits, evaluations, analysis, andinvestigations to assess the effectiveness and efficiencyof policy and program implementation.Improve communication with the public, employees,and stakeholders about HHS’s mission, goals,and performance, as well as the benefits andservices that the Department provides. We willimprove communications by proactively developing,maintaining, and widely disseminating comprehensiveand accurate information about our plans, activities,and accomplishments in a timely manner to ouremployees, stakeholders, and customers. In addition,we will endeavor to respond promptly to requests forinformation from members of the U.S. Congress, ourother stakeholders and partners, local and nationalmedia, and the public regarding HHS policies andprograms.Effective human capital, information technology,resource management, and management oversightand communications are HHS’s most critical meansto provide support for the Department’s goals andstrategies. HHS will continue to analyze its practicesand procedures to ensure that the managementstrategies defined for the future meet the needs of theDepartment and, most importantly, its customers: theAmerican people.HHS Strategic Plan FY 2007-2012137
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Appendix h: endnotesXXX.CDC. (2005)
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