ourexpertise - Crédit Agricole CIB

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5PARENT-COMPANY STATEMENTS• NOTE 23: GAINS/LOSSES ON INVESTMENTPORTFOLIOS AND SIMILAR€ million 31.12.2010 31.12.2009Available-for-sale securitiesImpairment charges (44) (306)Impairment write-backs 228 507Net impairment (charge)/write-back 184 201Disposal gains 7 50Disposal losses (30) (46)Net disposal gain/(loss) (23) 4Net gain/(loss) from available-for-sale securities 161 205Investment portfoliosImpairment charges (6) (5)Impairment write-back 30 23Net impairment (charge)/write-back 24 18Disposal gains 0 6Disposal losses (6) (22)Net disposal gain/(loss) (6) (16)Net gain/(loss) from investment portfolios 18 2Net gain/(loss) from investment portfolios and similar 179 207• NOTE 24: OPERATING EXPENSES24.1 Average staff costs of the year€ million 31.12.2010 31.12.2009Salaries (947) (826)Social security expenses (301) (292)Incentive plans (32) 0Employee profi t-sharing 0 0Payroll-related tax (33) (33)Personnel costs (1) (1,313) (1,151)(1) Including €67 million of pension expenses at 31 December 2010 and 31 December 2009.246SHELF-REGISTRATION DOCUMENT CRÉDIT AGRICOLE <strong>CIB</strong> 2010
PARENT-COMPANY STATEMENTS 524.2 HeadcountFTE: Full-Time Equivalent 31.12.2010 31.12.2009Managerial 3,346 3,267Non-managerial 690 719Managerial and non-managerial staff at foreign branches 3,419 3,406Total 7,455 7,392Of which:- France 4,036 3,986- Abroad 3,419 3,40624.3 Other administrative expenses€ million 31.12.2010 31.12.2009Taxes other than on income or payroll-related (15) (36)External services (667) (601)Other administrative expenses (128) (124)Total (810) (761)• NOTE 25: COST OF RISK€ million 31.12.2010 31.12.2009Charges to reserves and impairment (1,255) (1,970)Impairment on doubtful debts (564) (914)Other charges to reserves and impairment (691) (1,056)Write-backs from reserves and impairment 1,553 738Write-backs from doubtful debt impairment 370 488Other write-backs of reserves and impairment 1,183 250Changes in reserves and impairment 298 (1,232)Bad debts written off - not provided for (301) (151)Bad debts written off - provided for (607) (438)Recoveries on bad debts written off 16 130Cost of risk (594) (1,691)SHELF-REGISTRATION DOCUMENT CRÉDIT AGRICOLE <strong>CIB</strong> 2010 247
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CONTENTSPRESENTATION OF CRÉDIT AGR
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PRESENTATION OF CRÉDIT AGRICOLE CI
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1PRESENTATION OF CRÉDIT AGRICOLE C
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CORPORATEGOVERNANCECHAIRMAN OF THE
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CORPORATE GOVERNANCE 2dance with ar
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CORPORATE GOVERNANCE 2- the acquisi
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CORPORATE GOVERNANCE 2This monitori
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CORPORATE GOVERNANCE 2Additional in
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CORPORATE GOVERNANCE 2Attendance at
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CORPORATE GOVERNANCE 2Organisation
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CORPORATE GOVERNANCE 2Second-degree
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CORPORATE GOVERNANCE 2Outsourced Es
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CORPORATE GOVERNANCE 2The major ach
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CORPORATE GOVERNANCE 2Half-yearly f
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2CORPORATE GOVERNANCEThe Crédit Ag
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CORPORATE GOVERNANCE 2 Summary of A
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CORPORATE GOVERNANCE 2Options to su
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CORPORATE GOVERNANCE 2Pierre CAMBEF
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CORPORATE GOVERNANCE 2Edmond ALPHAN
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CORPORATE GOVERNANCE 2Jean-Frédér
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CORPORATE GOVERNANCE 2Jean LE VOURC
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CORPORATE GOVERNANCE 2Jean PHILIPPE
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CORPORATE GOVERNANCE 2François VEV
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2010MANAGEMENT REPORTCRÉDIT AGRICO
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2010 MANAGEMENT REPORT 3• Corpora
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2010 MANAGEMENT REPORT 3• BUSINES
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2010 MANAGEMENT REPORT 3Discontinui
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2010 MANAGEMENT REPORT 3• CONSOLI
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2010 MANAGEMENT REPORT 3• RECENT
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2010 MANAGEMENT REPORT 3• Securit
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2010 MANAGEMENT REPORT 3• FIVE-YE
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2010 MANAGEMENT REPORT 3• INFORMA
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2010 MANAGEMENT REPORT 3Operational
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2010 MANAGEMENT REPORT 3• Credit
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2010 MANAGEMENT REPORT 3repurchase
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2010 MANAGEMENT REPORT 3The sensiti
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2010 MANAGEMENT REPORT 3• Collect
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32010 MANAGEMENT REPORTVaR fi gures
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32010 MANAGEMENT REPORT• SENSITIV
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32010 MANAGEMENT REPORTBreakdown of
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32010 MANAGEMENT REPORTBreakdown by
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32010 MANAGEMENT REPORT• ASSET AN
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32010 MANAGEMENT REPORTtions regard
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32010 MANAGEMENT REPORTRate and cha
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32010 MANAGEMENT REPORTMain initiat
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32010 MANAGEMENT REPORT PILLAR 3 OF
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32010 MANAGEMENT REPORT• CAPITAL,
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32010 MANAGEMENT REPORT• Credit r
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32010 MANAGEMENT REPORT• The « R
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32010 MANAGEMENT REPORT• Geograph
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32010 MANAGEMENT REPORT• Quality
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32010 MANAGEMENT REPORTCredit risk
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32010 MANAGEMENT REPORTTraditional
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32010 MANAGEMENT REPORT• OPERATIO
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