Greater Dublin Area Draft Transport Strategy 2011-2030

Measure INT 1:The Authority will seek or directly procure:• timetables displaying service arrival times (or service intervals, where a service is very frequent)at every bus and tram stop and rail station, with copies available to the public via websites and inhard copy where such is considered necessary;• real-time service arrival information at all tram stops and rail stations in the Greater Dublin Area,and at certain bus stops, supplemented by on-line or text message information on service arrivaltimes for all bus stops.• travel alerts in the event of public transport service disruption, with estimated disruption durationand rerouting suggestions;• direction signs to public transport stops and stations in all town centres, supplemented whereappro-priate with local maps indicating bus stops and rail stations, located prominently in towncentres;• service specific maps, supplemented with public transport network maps where appropriate, atbus stops, rail stations and in public transport vehicles;• on-board displays and announcements of next stops and relevant connecting public transportservices at that stop on scheduled buses and trains;• An internet based public transport journey planning service to enable advance planning of anypublic transport journey on the island of Ireland, including the Greater Dublin Area, from door todoor (incor-porating walking and cycling options);• Appropriate availability of transport information to people with hearing, visual or mobilityimpairments and, where required, training for frontline staff in assisting hearing impaired,mobility impaired and visually impaired customers; and• A single national public transport brand for all scheduled public transport vehicles serving theGreater Dublin Area, to assist people in understanding the public transport network as a singleentity. The Authority will require that the brand will be clearly visible on travel information mediadescribed above, on all tickets and at all stops and stations and, in time, on all scheduled publictransport vehicles.10.5.3 Integrated ticketing and faresSimplifying ticketing and fare structures across theentire public transport network is essential to makepublic transport more attractive to users.Currently, ticketing types, purchase pointsand payment methods vary widely by publictransport operator, creating difficulties for thoseunfamiliar with a particular operator’s approach.In addition, through tickets are often unavailable,making transfers between services inconvenientand off-putting.Chapter 10: page 23 www.2030vision.ie