Annual Report 2012 - National Savings Bank

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160BRANCHING OUT INTO NEW VENTURESSUSTAINABILITY REVIEWTotal Work ForceWe believe our workforce is our strengthand we invest in our workforce in manydifferent forms to ensure their growthand development and the Bank’scompetitiveness. Currently we havea full time workforce of 3,128 and anoutsourced cadre of 945 that are thebulwark of the Bank.Employment TypeNo. ofEmployeesFull Time 3,128Outsourced 945Employment TypeOur workforce can also be consideredin terms of permanent employees andcontract employees. As at end December2012, the Bank had a permanentemployee cadre of 2,647 and contractemployees numbering 481.Employees by Bank branchOur branch network has beenclassied into seven zones for easeof administration respectively. Ouremployees are distributed within thisbranch network as shown in the tablebelow for optimum level of efciencyand productivity.ZoneNo. ofBranchesNo. ofEmployeesCentral 31 255Colombo 33 441Wayamba 37 380Eastern 27 192North 28 211Southern 33 306Kalutara 30 295However the zonal system has beenchanged to a regional system fromJanuary 2013.management team of 9 represents0.30% of our total workforce, whileour executive and middle managementrepresents 0.31% and 4.26% of theworkforce, respectively. A majority ofour employees (50.92%) fall within thecategory of Banking Assistants.CategoryNo. ofEmployeesPercentageCorporateManagement 9 0.30%ExecutiveManagement 9 0.31%MiddleManagement 114 4.26%JuniorManagement 447 16.88%Supervisors 581 21.94%BankingAssistants 1,825 50.92%Others 145 5.36%Total 3,128Employment TypeNo. ofEmployeesPermanent Employees 2,647Contract Employees 481Employees by EmploymentCategoryOur dedicated workforce pulls togetheras a team to ensure the success of theBank at all times. The Bank’s corporateEmployee TurnoverLabour turnover during the year wasinsignicant.NATIONAL SAVINGS BANK . ANNUAL REPORT 2012
161BRANCHING OUT INTO NEW VENTURESSUSTAINABILITY REVIEWEmployee BenefitsWe believe employee satisfaction isan integral element of corporatesustainability. Therefore, we ensuremany welfare benets for our employeeswhile also focusing on attracting thebest talent and skills.Non Financial Benefits Grantedto EmployeesPermanent employees enjoy a range ofbenets from the Bank. These include astaff medical scheme, loan schemes atconcessionary rates, overseas and localtraining opportunities and the use ofholiday bungalows at concessionaryrates.The Bank also recognises the academicand sports achievements of the childrenof employees. On Annual AchieversDay, children with the best results in theGrade 5 Scholarship Examination, GCE(O/L), GCE (A/L) and outstandingperformance in sports and other areasare recognised and rewarded. Further,at this event, long serving employeesare recognised. To strengthen employeerelations, the Bank hosts an annual“Employees benefi tfrom a strong medicalwelfare scheme thatcontributes to ahealthier workforce.”sports day and special events like VesakBhakthi Gee and Christmas carols.Medical FacilitiesEmployees benet from a strongmedical welfare scheme that contributesto a healthier workforce. An EmployeesMedical Assistance scheme is availableat NSB where employees and theirfamilies can obtain medical assistance.The scheme covers a wide range ofsituations and includes routine medicalexpenses, specialist charges, dental care,eye care, hospital charges, continuedmedication for critical illnesses andspecial treatment for critical areas.Compensation Benefit Scheme forPersonal Accidents and DeathsNSB maintains a highly advantageouscompensation scheme for employeesand their dependents to be used inthe case of accidents, illness or naturalcauses, that may result in bodily injuryor death. To get the compensationunder this scheme it is not necessary forthe victim to be at work at the time ofthe accident.Labour RelationsAt NSB, we believe in mutualcooperation between employees andmanagement for sustainable and smoothday-to-day operations. Therefore,we adhere to International LabourStandards (ILS) in our operations. ILSembraces numerous aspects of labourmarkets, ranging from minimum wagesand equal pay, to health and safetyregulations. These standards can beclassied into six main categories.a. Respect for fundamental humanrightsb. Protection of wagesc. Employment securityd. Working conditionse. Labour market and social policiesf. Industrial relationsNATIONAL SAVINGS BANK . ANNUAL REPORT 2012
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ROOTEDANNUAL REPORT 2012
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ROOTEDNATIONAL SAVINGS BANK l ANNUA
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5MISSIONProviding our customers wit
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7ROOTEDFor over 40 years, the Natio
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92000Establishment of subsidiary co
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11HOW WE PERFORMED IN 2012FINANCIAL
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13CHAPTER 1FIRMLY ANCHOREDSTRATEGY
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15A MESSAGE FROM MR SUNIL S. SIRISE
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17A MESSAGE FROM MR SUNIL S. SIRISE
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19A REVIEW BYMR. HENNAYAKE BANDARAG
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21A REVIEW BY MR HENNAYAKE BANDARAG
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23A REVIEW BY MR HENNAYAKE BANDARAG
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25CHAPTER 2HOW WE PERFORMED IN 2012
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33HOW WE PERFORMED IN 2012ECONOMIC
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35HOW WE PERFORMED IN 2012ECONOMIC
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37HOW WE PERFORMED IN 2012ACHIEVEME
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39HOW WE PERFORMED IN 2012OPERATION
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51HOW WE PERFORMED IN 2012FUTURE PL
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53CHAPTER 3ROOTED IN OUR HERITAGEGO
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55ROOTED IN OUR HERITAGEGOVERNANCE
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85ROOTED IN OUR HERITAGEBOARD OF DI
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87ROOTED IN OUR HERITAGEBOARD OF DI
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89ROOTED IN OUR HERITAGEGENERAL MAN
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91ROOTED IN OUR HERITAGECORPORATE M
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93ROOTED IN OUR HERITAGEEXECUTIVE M
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95ROOTED IN OUR HERITAGEREPORT OF T
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101ROOTED IN OUR HERITAGEREPORT OF
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103CHAPTER 4ASSESSING AND MANAGING
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105ASSESSING AND MANAGING OUR RISK
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107ASSESSING AND MANAGING OUR RISK
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Page 185 and 186: 183CHAPTER 6THE RESULTS OF A CHALLE
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211THE RESULTS OF A CHALLENGING YEA
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251CHAPTER 7ANNEXURESNATIONAL SAVIN
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253STATEMENT OF FINANCIAL POSITION
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255TEN YEARS AT A GLANCE(Rs Mn)Year
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257OUR PRODUCTS AND SERVICESSAVINGS
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259OUR PRODUCTS AND SERVICES19. Ran
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261OUR PRODUCTS AND SERVICESOUR EXT
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263BRANCH NETWORKCentral Province1.
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265CORRESPONDENT BANKSCiti Bank NA,
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267EXCHANGE COMPANIESHabib Qatar In
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269GLOSSARYCredit RatingsAn evaluat
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271GLOSSARYReturn on Average Assets
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273CORPORATE INFORMATIONCOMPLIANCE
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Annual Report 2012 - National Savings Bank

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