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Community Medicine Abstracts - College of Medicine and Health ...

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Project No. 31 (1993)Patient Satisfaction with Primary <strong>Health</strong> Care Services in Al AinStudent Authors: Fahmi TarmoomFaculty Supervisors: Dr. N. Pugh, Dr. G.H. AbsoodAbstract:Objective The assessment <strong>of</strong> patient satisfaction has become an important tool in theevaluation <strong>of</strong> health services provided to the people.Methods The study with its questionnaire are put together to accomplish certain aims<strong>and</strong> objectives. All are to assess the patient satisfaction towards the health caresystem, staff <strong>and</strong> services <strong>and</strong> its relation to patient characteristics.Results The study revealed that the appreciation <strong>of</strong> people toward the health system isthe issue <strong>and</strong> no other related factors can be found part from the health staff prospect.It was found that the patient satisfaction was better in Al Muwajee than Al Yahar <strong>and</strong>that the score on patient satisfaction is directly related to his age <strong>and</strong> the level <strong>of</strong> hisoccupation.Conclusion Further studies should annually take place to have a clear view about howthe people <strong>and</strong> the health services are progressing.

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