Instruction Manual - Sierra Instruments
Instruction Manual - Sierra Instruments
Instruction Manual - Sierra Instruments
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<strong>Sierra</strong> <strong>Instruments</strong> <strong>Instruction</strong> <strong>Manual</strong>SmartTrak ® 100 SeriesCHAPTER 6: TECHNICAL SUPPORT & SERVICETechnical SupportIf you encounter any problem with your instrument, review the configurationinformation for each step of the installation, operation, and set up procedures asexplained in this manual. Verify that your settings and adjustments are consistentwith factory recommendations.If the problem persists, <strong>Sierra</strong> is eager to help you. You may contact us at any of thefollowing Technical Support Centers. It may also help to call your <strong>Sierra</strong> SalesAgent, who is also well trained in the operation of the product.IMPORTANT: When contacting Technical Support, make sure you haveincluded the following information:• The flow range, serial number, <strong>Sierra</strong> order number and model number (allmarked on the instrument data label).• The problem you are encountering and any corrective action taken.• Application information (gas, pressure, temperature, pipe and fittingconfiguration).CUSTOMER SERVICE AND SUPPORT INFORMATION:Email Technical Support: service@sierrainstruments.comEmail Sales: sales@sierrainstruments.comFACTORY USATOLL FREE: 800-866-0200PHONE: 831-373-0200FAX: 831-373-4402EMAIL: service@sierrainstruments.comEuropean Sales & Service Center:PHONE: +31 72 5071400FAX: +31 72 5071401EMAIL: service@sierra-instruments.nlAsia Sales & Service Center:PHONE: + 8221 5879 8521FAX: +8621 5879 8586EMAIL: www.sierra-asia.com68
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