Business Studies Collins Revision Guide. - StudyGuide.PK

Check yourself answers17 QUALITY CONTROL (PAGE 80)1 Price may be the primary objective (1) because the demandmight be very price sensitive (1) or appearance could beimportant (1) for goods that are following a trend. (1) Anexample of appearance could be jeans where the stylematters more than the weight of the denim used. In an examadditional marks are often given for examples.2 Legally goods must be as they are described. (1)They must be safe. (1)3 If the quality is not within the law (1) they would risk beingprosecuted (1). If the quality is not what the customer iswanting then sales would fall (1) resulting in less profit (1). Ifthe goods were poorly made (1) then the business would get apoor name or image. (1)4 Checking at the end (1) or checking at several points duringthe production process. (1) Both methods result in waste oftime or other resources.5 By attempting to re-make the goods. (1) For example, goodscan be re-packaged or perhaps melted down and re-made.6 Kaizen The whole organisation isconcerned with quality.SCOREStatisticalsuggestQuality circlesDiscussion groups meet toprocess control improvements.Production workers check theirmachines regularly.TQMAttempts are made tocontinuously improveproduction methods.(4)7 Competitors. (1) Some information can be obtained by closelyexamining other businesses products.118TOTAL