DocuPrint P255 dw User Manual - Fuji Xerox Printers

Printing ProblemsProblemJob did not print or incorrectcharacters printed.Print media misfeeds or multiplefeeds occur.ActionEnsure that the (Ready) LED is lit.Ensure that print media is loaded in the printer.Verify that you are using the correct print driver.Ensure that you are using the correct Ethernet or USB cable and thatit is securely connected to the printer.Verify that the correct print media size is selected.If you are using a print spooler, verify that the spooler has not stalled.Check the interface of your printer from Admin Menu.Determine the host interface you are using. Print the System Settingspage to verify that the current interface settings are correct. Refer to"Printing the System Settings Page" on page 156 for details on how toprint the System Settings page.Ensure that the print media you are using meets the specifications foryour printer.See also:• "Usable Print Media" on page 119Fan the print media before loading it.Ensure that the print media is loaded correctly.Ensure that the paper width guides and length guide are adjustedcorrectly.Do not overfill the print media sources.Do not force print media into the Priority Sheet Inserter (PSI) or thepaper tray when you load it. Otherwise, it may skew or buckle.Ensure that the print media is not curled.Load print media with the recommended print surface facing in thecorrect direction.The envelope is creased afterprinting.Page breaks in unexpectedplaces.See also:• "Loading Print Media" on page 125Turn the print media over or around and try printing again to see iffeeding improves.Do not mix print media types.Do not mix print media sizes.Remove the top and bottom curled sheets of a ream before loadingthe print media.Load a print media source only when it is empty.Ensure that the envelope is loaded in the paper tray as instructed in"Loading Envelopes in the Paper Tray" on page 130.Increase the value for Job Time-Out in the System Settings menu,that is on the Printer Maintenance tab in the Printer Setting Utility.Increase the time-out value in the Protocol Settings menu on theCentreWare Internet Services.Troubleshooting 205