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Research Journal of Social Science & Management - RJSSM - The ...

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and hence considered the most important reason by the sample<br />

consumer. 3. In the present study, Chi-square ( 2 ) test was<br />

used to analyze if there was any association between various<br />

factors that might influence the awareness and purchase<br />

decision <strong>of</strong> the sample consumers. 4. Markov Analysis is a<br />

way <strong>of</strong> analyzing the current movement <strong>of</strong> some variable in an<br />

effort to forecast its future movement. The number <strong>of</strong><br />

respondents consuming different brands <strong>of</strong> noodles for the<br />

past six months (October 2007 – March 2008) and before six<br />

months (before October 2007) was calculated to analyze the<br />

brand switching behaviour <strong>of</strong> customers with respect to<br />

noodles.<br />

III. RESULTS AND DISCUSSION<br />

A. General Characteristics <strong>of</strong> the Respondents<br />

The general characteristics <strong>of</strong> respondents like age, income,<br />

family size, education, occupational status, etc. will have<br />

significant bearing on the consumer behaviour which in turn<br />

will influence the adoption <strong>of</strong> promotional methods and<br />

success <strong>of</strong> business. Age is an important factor in decision<br />

making regarding the purchase <strong>of</strong> noodles (Fig 1). From the<br />

data collected, majority <strong>of</strong> the customers visiting organized<br />

retail outlet were middle aged and young people so they can<br />

develop the promotional strategies targeting this group. As far<br />

as gender is concerned, female respondents constituted the<br />

majority (63.34 per cent) as the willingness and responsibility<br />

for shopping food and grocery items for the family is more<br />

among them.<br />

Based on monthly income (Fig 4), the respondents<br />

were categorized into four groups. 39.17 per cent <strong>of</strong><br />

respondents were having monthly family income <strong>of</strong> Rs.<br />

20,001-30,000, followed by 24.17 percent in Rs.10, 001 to<br />

20,000. As the income <strong>of</strong> majority <strong>of</strong> the households was<br />

higher, expenditure on food items would also be higher.<br />

The size <strong>of</strong> the family (Fig 5) influences purchase<br />

decisions such as choice <strong>of</strong> brand, quantity <strong>of</strong> purchase, pack<br />

size. In this study the family size <strong>of</strong> the sample households<br />

was post stratified into smaller size, medium size and larger<br />

size. About half <strong>of</strong> the respondents (51.67 per cent) had less<br />

than or equal to four members in their family, followed by<br />

39.17 per cent had 5 – 7 members in their family. So in the<br />

organized retail outlets the stock keeping units and the<br />

quantity <strong>of</strong> stocks must be oriented towards the requirements<br />

<strong>of</strong> small and medium families.<br />

B. Noodles Consumption Details <strong>of</strong> the Respondents<br />

The customers‟ motives for purchasing the noodles<br />

(<strong>Table</strong> 1) for their family have significant influence in choice<br />

<strong>of</strong> brand, quantity and pack size purchased. The attributes viz.<br />

tasty food to eat was the major motive for purchasing noodles<br />

and was given first rank followed by easy to cook food,<br />

preference <strong>of</strong> children/family members and just for a change<br />

from the regular food items respectively.<br />

The details <strong>of</strong> usage pattern <strong>of</strong> noodles among the<br />

respondents have significant influence on the quantity<br />

purchased. Analysis on the quantity <strong>of</strong> purchase <strong>of</strong> noodles per<br />

month and preferred pack size by the households will help to<br />

provide stocking enough quantity and enough packets <strong>of</strong><br />

different size in the shelves <strong>of</strong> the store and also to make<br />

estimation <strong>of</strong> the expenditure made for noodles per month.<br />

The quantity <strong>of</strong> purchase varied because <strong>of</strong> the availability <strong>of</strong><br />

different brands in different pack sizes (<strong>Table</strong> 2) .The pack<br />

size purchased by the customers varied based on the<br />

affordability, availability, quantity <strong>of</strong> consumption, frequency<br />

<strong>of</strong> purchase, etc.<br />

About 32.50 per cent <strong>of</strong> them consumed noodles<br />

during evening time followed by 20 per cent consumed as<br />

breakfast. About 45 per cent <strong>of</strong> the respondents purchased<br />

320-400 grams per month followed by 480-570 grams<br />

(26.67%) . Because <strong>of</strong> the availability <strong>of</strong> different brands in<br />

different pack sizes, four categories were made. As for as<br />

preference is concerned, about 41.67 per cent <strong>of</strong> the<br />

respondents preferred 320-400 grams pack size followed by<br />

160-200 grams pack (27.50 %). One third purchased 480-570<br />

and 80-100 grams pack. So the firm can use this information in<br />

developing the advertisement, to assess the sales potential <strong>of</strong><br />

noodles and deciding the stocking levels <strong>of</strong> stock keeping units<br />

<strong>of</strong> noodles.<br />

About 56.67 % purchased monthly once along with<br />

purchase <strong>of</strong> food and grocery items. Whereas frequency <strong>of</strong><br />

consumption <strong>of</strong> noodles influences the quantity <strong>of</strong> purchase,<br />

frequency <strong>of</strong> purchase and pack size purchased. About 40.83 %<br />

<strong>of</strong> them consumed noodles weekly once followed by 30.83 %<br />

take monthly twice etc. (Fig 6)<br />

Chi-square test was done to examine whether there was any<br />

association between purchase frequency and consumption<br />

frequency (<strong>Table</strong> 3). It revealed that there was significant<br />

difference between frequency <strong>of</strong> purchase and frequency <strong>of</strong><br />

consumption <strong>of</strong> noodles as majority <strong>of</strong> respondents purchased<br />

noodles monthly once in contrast majority <strong>of</strong> them consumed<br />

weekly once.<br />

C. Quantity Vs. Income level<br />

Since Chi-square test shows significant association<br />

between the quantity <strong>of</strong> noodles purchased per month and<br />

income level <strong>of</strong> the respondents as in <strong>Table</strong> 4, quantity<br />

consumed per month increased with income level indicates<br />

that income influenced the purchase <strong>of</strong> quantity <strong>of</strong> noodles in<br />

the family (Srinivasan et al., 2000). So the firm has to target<br />

middle and high income customers to promote their product.<br />

D. Average Monthly Food and Noodles Expenditure <strong>of</strong> the<br />

Respondents<br />

Average monthly food expenditure (per cent) and<br />

corresponding noodles expenditure as per cent to food<br />

expenditure was estimated in <strong>Table</strong> 6. This indicates that as<br />

income increased percentage <strong>of</strong> food expenditure to total<br />

income decreased which was in accordance with Engel‟s<br />

theory <strong>of</strong> family consumption. Also it could be found that the<br />

percentage expenditure for noodles to food expenditure<br />

increased with increase in income level which indicates that<br />

www.theinternationaljournal.org > RJSSM: Volume: 01, Number: 10, Feb-2012 Page 49

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