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Research Journal of Social Science & Management - RJSSM - The ...
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Knowledge evolves over time with experience, which<br />
puts connection among new situations and events in context.<br />
Knowledge is nothing but information in action. It is broadly<br />
classified into Tacit and Explicit Knowledge. Mainly Explicit<br />
knowledge deals with objective and technical knowledge,<br />
whereas tacit knowledge deals with the domain <strong>of</strong> the<br />
subjective and experimental learning. Knowledge<br />
management is a managerial activity which develops transfers,<br />
transmits stores and applies knowledge, as well as providing<br />
the members <strong>of</strong> the organization with real information to react<br />
and make the right decisions, in order to attain the<br />
organizational goals.<br />
II. DEFINITIONS<br />
A. <strong>Table</strong> 1: Definitions <strong>of</strong> Knowledge Management by<br />
different authors.<br />
Author<br />
Ouintas and Klobas<br />
( 1997 )<br />
Davenport and<br />
Prusak ( 1998 )<br />
Gupta ( 2000 )<br />
Bhatt ( 2001 )<br />
Holm (2001 )<br />
Horwitch and<br />
Armacost ( 2002 )<br />
Definition <strong>of</strong> Knowledge Management<br />
KM is to discover, develop, utilize,<br />
deliver and absorb knowledge inside<br />
and outside the organization through an<br />
appropriate management process to<br />
meet current and future needs.<br />
KM is managing the corporation’s<br />
knowledge through a systematically and<br />
organizationally specified process for<br />
acquiring, organizing, sustaining,<br />
applying, sharing and renewing both the<br />
tacit and explicit knowledge <strong>of</strong><br />
employees to enhance organizational<br />
performance and create value.<br />
KM is a process that helps<br />
organizations find, select, organize,<br />
disseminate and transfer important<br />
information and expertise necessary for<br />
activities.<br />
KM is a process <strong>of</strong> knowledge creation,<br />
validation, presentation, distribution<br />
and application.<br />
KM is getting the right information to<br />
the right people at the right time,<br />
helping people create knowledge and<br />
sharing and acting on information.<br />
KM is the creation, extraction,<br />
transformation and storage <strong>of</strong> the<br />
correct knowledge and information in<br />
order to design better policy, modify<br />
action and deliver results.<br />
Knowledge management is a process that helps organization<br />
to identify, select, organize, disseminate and transfer<br />
important and expertise that are part <strong>of</strong> the organization’s<br />
memory and that typically reside within the organization in an<br />
unstructured manner. This structuring <strong>of</strong> knowledge enables<br />
effective and efficient problem solving, dynamic learning,<br />
strategic planning and decision making. Knowledge<br />
management initiatives focus on identifying knowledge, make<br />
clear it in such a way that it can be shared in a formal manner<br />
and leveraging its value through reuse.<br />
Through a supportive organizational climate and<br />
modern information technology, an organization can bring its<br />
entire memory and knowledge to bear upon any problem<br />
anywhere at any point <strong>of</strong> time. For organizational success,<br />
Knowledge is as a form <strong>of</strong> capital and must be exchangeable<br />
within in employees.<br />
In the informative technology context, Knowledge is<br />
very distinct from data and information. Whereas data are a<br />
collection <strong>of</strong> facts, measurement and statistics, information is<br />
organized or processed data that are timely and accurate.<br />
Knowledge is information that is contextual, relevant and<br />
actionable.<br />
B. Figure 1: Process <strong>of</strong> Data to Knowledge Final Stage<br />
Knowledge Management in modern practice<br />
emphasizes the creation <strong>of</strong> new knowledge and the timely<br />
application <strong>of</strong> organizational to maintain strategic advantage.<br />
It assumes that the existing system within the organization is<br />
to support for knowledge creation and the relevant knowledge<br />
is to be sourced internally and externally. The sourced<br />
knowledge has to be recorded or indexed in such a way that it<br />
can be retrieved at any point <strong>of</strong> time by any person in the<br />
organization to update or to solve any problem that helps to<br />
reach organizational goal.<br />
C. Figure 2: Process <strong>of</strong> Knowledge Management<br />
Knowledge management is the practice <strong>of</strong><br />
discovering innovations for a community by studying its<br />
people, processes and tools. A newly, emerging organization<br />
dealing with all aspects <strong>of</strong> knowledge required at all verticals<br />
<strong>of</strong> business involves with: ―Knowledge creation –<br />
documentation (archive) – Sharing (dissemination)‖ and how<br />
these activities promote learning, effectiveness, innovation<br />
and pr<strong>of</strong>itability. In practice, Knowledge management<br />
www.theinternationaljournal.org > RJSSM: Volume: 01, Number: 10, Feb-2012 Page 57