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Research Journal of Social Science & Management - RJSSM - The ...

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Knowledge evolves over time with experience, which<br />

puts connection among new situations and events in context.<br />

Knowledge is nothing but information in action. It is broadly<br />

classified into Tacit and Explicit Knowledge. Mainly Explicit<br />

knowledge deals with objective and technical knowledge,<br />

whereas tacit knowledge deals with the domain <strong>of</strong> the<br />

subjective and experimental learning. Knowledge<br />

management is a managerial activity which develops transfers,<br />

transmits stores and applies knowledge, as well as providing<br />

the members <strong>of</strong> the organization with real information to react<br />

and make the right decisions, in order to attain the<br />

organizational goals.<br />

II. DEFINITIONS<br />

A. <strong>Table</strong> 1: Definitions <strong>of</strong> Knowledge Management by<br />

different authors.<br />

Author<br />

Ouintas and Klobas<br />

( 1997 )<br />

Davenport and<br />

Prusak ( 1998 )<br />

Gupta ( 2000 )<br />

Bhatt ( 2001 )<br />

Holm (2001 )<br />

Horwitch and<br />

Armacost ( 2002 )<br />

Definition <strong>of</strong> Knowledge Management<br />

KM is to discover, develop, utilize,<br />

deliver and absorb knowledge inside<br />

and outside the organization through an<br />

appropriate management process to<br />

meet current and future needs.<br />

KM is managing the corporation’s<br />

knowledge through a systematically and<br />

organizationally specified process for<br />

acquiring, organizing, sustaining,<br />

applying, sharing and renewing both the<br />

tacit and explicit knowledge <strong>of</strong><br />

employees to enhance organizational<br />

performance and create value.<br />

KM is a process that helps<br />

organizations find, select, organize,<br />

disseminate and transfer important<br />

information and expertise necessary for<br />

activities.<br />

KM is a process <strong>of</strong> knowledge creation,<br />

validation, presentation, distribution<br />

and application.<br />

KM is getting the right information to<br />

the right people at the right time,<br />

helping people create knowledge and<br />

sharing and acting on information.<br />

KM is the creation, extraction,<br />

transformation and storage <strong>of</strong> the<br />

correct knowledge and information in<br />

order to design better policy, modify<br />

action and deliver results.<br />

Knowledge management is a process that helps organization<br />

to identify, select, organize, disseminate and transfer<br />

important and expertise that are part <strong>of</strong> the organization’s<br />

memory and that typically reside within the organization in an<br />

unstructured manner. This structuring <strong>of</strong> knowledge enables<br />

effective and efficient problem solving, dynamic learning,<br />

strategic planning and decision making. Knowledge<br />

management initiatives focus on identifying knowledge, make<br />

clear it in such a way that it can be shared in a formal manner<br />

and leveraging its value through reuse.<br />

Through a supportive organizational climate and<br />

modern information technology, an organization can bring its<br />

entire memory and knowledge to bear upon any problem<br />

anywhere at any point <strong>of</strong> time. For organizational success,<br />

Knowledge is as a form <strong>of</strong> capital and must be exchangeable<br />

within in employees.<br />

In the informative technology context, Knowledge is<br />

very distinct from data and information. Whereas data are a<br />

collection <strong>of</strong> facts, measurement and statistics, information is<br />

organized or processed data that are timely and accurate.<br />

Knowledge is information that is contextual, relevant and<br />

actionable.<br />

B. Figure 1: Process <strong>of</strong> Data to Knowledge Final Stage<br />

Knowledge Management in modern practice<br />

emphasizes the creation <strong>of</strong> new knowledge and the timely<br />

application <strong>of</strong> organizational to maintain strategic advantage.<br />

It assumes that the existing system within the organization is<br />

to support for knowledge creation and the relevant knowledge<br />

is to be sourced internally and externally. The sourced<br />

knowledge has to be recorded or indexed in such a way that it<br />

can be retrieved at any point <strong>of</strong> time by any person in the<br />

organization to update or to solve any problem that helps to<br />

reach organizational goal.<br />

C. Figure 2: Process <strong>of</strong> Knowledge Management<br />

Knowledge management is the practice <strong>of</strong><br />

discovering innovations for a community by studying its<br />

people, processes and tools. A newly, emerging organization<br />

dealing with all aspects <strong>of</strong> knowledge required at all verticals<br />

<strong>of</strong> business involves with: ―Knowledge creation –<br />

documentation (archive) – Sharing (dissemination)‖ and how<br />

these activities promote learning, effectiveness, innovation<br />

and pr<strong>of</strong>itability. In practice, Knowledge management<br />

www.theinternationaljournal.org > RJSSM: Volume: 01, Number: 10, Feb-2012 Page 57

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