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State of the<br />
Industry<br />
SIMHA KUMAR<br />
President, Children’s Entertainment,<br />
Kmart<br />
How do you engage consumers in store to<br />
drive toy sales?<br />
As a retailer that has been selling toys<br />
for more than 50 years, we know driving<br />
toy sales starts with being well-positioned<br />
to deliver on what’s trending, but equally<br />
as important are engaging with our members in-store and delivering<br />
an unparalleled retail experience. To capture this excitement,<br />
Kmart launched a new brand identity this year, leveraging our iconic<br />
heritage and making shopping fun again by bringing back member<br />
favorites such as Bluelight Specials, Freebie Saturdays, and other instore<br />
events to create an overall enhanced experience at Kmart.<br />
Did the popularity of Star Wars toys drive additional, non-Star<br />
Wars toy sales in the fourth quarter? Do you plan to dedicate as<br />
much space to Star Wars in <strong>2016</strong>?<br />
Enthusiasm for the brand was high when we introduced products<br />
from the new movie into our existing robust line of Star Wars toys on<br />
Force Friday in September. Interest grew throughout the season as<br />
the frenzy reached a fever pitch with the movie’s premiere coinciding<br />
with the peak of holiday shopping. By positioning Kmart as a<br />
destination for Star Wars toys and offering exclusives such as the<br />
limited-edition Kylo Ren (Starkiller Base) figure and A-Wing Micro<br />
Machines, we drove customers both online and in-store to capture<br />
their piece of our cross-category assortment of Star Wars toys and<br />
beyond. We’re ready for the Star Wars interest to continue, and<br />
we’re excited to tap into proven pop culture powerhouses such as<br />
highly anticipated <strong>2016</strong> movie sequels, including Teenage Mutant<br />
Ninja Turtles, Captain America, and Finding Dory, to inform our<br />
inventory selection and offer on-trend toys for all ages and stages.<br />
Record numbers of shoppers used mobile devices to make holiday<br />
purchases in 2015. How will you address the needs of mobile<br />
shoppers this year?<br />
A recent survey commissioned by the National Retail Federation<br />
(NRF) found that 22 percent of shoppers planned to purchase on<br />
mobile during the season, the highest since NRF began asking the<br />
question in 2011, so obviously mobile continues to play an important<br />
role in the shopping mix. To kick off the busiest shopping season<br />
of the year, Kmart refreshed its mobile app this past November with<br />
easy-to-use features designed to help shoppers cross everything<br />
off their shopping lists. New features and benefits include Bluelight<br />
Special Alerts, layaway options, and exclusive offers to make it easier<br />
than ever for our members to shop, earn points, and get the best<br />
deals online, in-store, and through their smartphones.<br />
PAUL SOLOMON<br />
Co-CEO,<br />
Moose <strong>Toy</strong>s<br />
What were your top-selling toys/toy<br />
categories of 2015? Any surprises?<br />
Shopkins was definitely our top-selling<br />
brand in 2015. We expected Shopkins<br />
to continue to grow in popularity;<br />
however, we were delighted to see that<br />
the brand dominated so many major markets around the world,<br />
led strongly by the U.S. More children are collecting, trading,<br />
and displaying than ever before. Our strong licensed merchandise<br />
program is also thriving, giving kids ways to wear, decorate,<br />
and accessorize their life. This year, Shopkins has evolved<br />
from a brand to a lifestyle. We’ve also seen great success with<br />
Little Live Pets. <strong>The</strong> Little Live Pets Birds continue to be one<br />
of our strongest sellers. <strong>The</strong> brand expanded this past year to<br />
include Mice and Turtles, which both proved to be favorites<br />
among kids as well.<br />
How have consumer expectations changed over the past<br />
few years?<br />
Over the past few years, as technology advances, children<br />
have grown to expect a brand to be immersive and interactive.<br />
Children enjoy experiencing their favorite brands through a<br />
variety of mediums. For example, Moose has expanded Shopkins<br />
to have a strong social presence, including Facebook, Twitter,<br />
Instagram, and Snapchat. We also introduced an app with which<br />
kids can play games and interact with their favorite characters in<br />
Shopville. With almost 3 million downloads in four months, the<br />
app is a great example of how technology helps immerse a child<br />
in a brand. Finally, kids can experience Shopkins on YouTube,<br />
watching the brand’s webisodes or their favorite YouTube personalities<br />
hunt for rare characters. This all ties back to consumers’<br />
desire for immediate content and the importance of a brand to<br />
deliver engaging and interactive experiences.<br />
We’re beginning to see more innovation and risk-taking in<br />
new product introductions than in recent years. Will you introduce<br />
any new products or lines that take play to a new level?<br />
<strong>The</strong> Little Live Pets family of electronic pets continues to grow.<br />
With its huge success in 2015, Moose is excited to push the<br />
boundaries and explore the “live” part of the brand this year.<br />
Implementing all new advanced technology, Moose is launching<br />
its most lifelike pet yet—the Little Live Pets Puppy. Children<br />
of all ages will fall in love with the newest pet in the Little Live<br />
Pets family that takes lifelike play to the next level.<br />
66 THE <strong>TOY</strong> BOOK | FEBRUARY <strong>2016</strong> | <strong>TOY</strong>BOOK.COM