Mr LJ Mahlangu - Municipal Demarcation Board

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SOURCE/COLLECTION OF DATA METHOD OF Established professional guidelines CALCULATION N/A DATA LIMITATIONS N/A TYPE OF INDICATOR Output CALCULATION TYPE Cumulative – for the year REPORTING CYCLE Quarterly NEW INDICATOR DESIRED No PERFORMANCE INDICATOR N/A RESPONSIBILITY CEO STRATEGIC OBJECTIVE 3 To enhance and maintain effective stakeholder relations OBJECTIVE STATEMENT Stakeholder Management function to drive strategies and implement plans Participation in Joint Structures and Initiatives BASELINE Stakeholder Management Function fully established by 1 April 2012, following budgetary approval by Treasury. Stakeholder Relations Strategy - Implementation process started by 1 April 2012 Stakeholder Engagement Plan - Implementation process started by 1 April 2012 Stakeholder Communication Strategy - Implementation process started by 1 April 2012 100% attendance and participation as and when invited by stakeholders to relevant meetings. INDICATOR TITLE Establish Stakeholder Management Function Implement Stakeholder Relations Strategy Implement Stakeholder Engagement Plan Implement Stakeholder Communication Strategy Number / Percentage of meetings attended 91 MUNICIPAL DEMARCATION BOARD - Annual Report 2012
SHORT DEFINITION Establish Stakeholder Management Function Establishing a component in the organisation to execute the management functions of planning, organising, motivating, directing and controlling the resources used to cope with stakeholders’ strategies. Stakeholder management is a continuous management process, adaptable to new stakeholder threats and promises, and to change strategic views of existing stakeholders. Implement Stakeholder Relations Strategy Implementation of a strategy to build and maintain the support and confidence of our stakeholders in the way in which we are fulfilling our mission and mandate. Also to continuously improve the alignment between the organisation and its key stakeholders. Misalignments between stakeholder expectations and the organisation’s actions in the social and political environment are identified and researched, followed by discussions with internal stakeholders to alert them to issues raised and to help develop and coordinate the organisation’s position on these. Implement Stakeholder Engagement Plan Implementation of a process of identifying stakeholders, their issues and how the organisation will engage with each stakeholder. Implement Stakeholder Communication Strategy PURPOSE/IMPORTANCE • To confirm with stakeholders that the organisation is well led and know what they want to be famous for. • To confirm with stakeholders that the organisation has strong organisational vision and direction, and has the confidence to make decisions to follow this through. • To confirm with stakeholders that the organisation has greatest clarity of purpose, to let the stakeholders know what an organisations is doing, and that it will add value to them. SOURCE/COLLECTION OF DATA METHOD OF Established professional guidelines CALCULATION N/A DATA LIMITATIONS N/A TYPE OF INDICATOR Output CALCULATION TYPE Cumulative – for the year REPORTING CYCLE Quarterly NEW INDICATOR No MUNICIPAL DEMARCATION BOARD - Annual Report 2012 92
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ANNUAL REPORT 2011l12
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ANNUAL REPORT: MUNICIPAL DEMARCATIO
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MDB embarked on a programme of Muni
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SENIOR RESEARCHER: COMPLIANCE EXECU
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Back, from left to right: Khosi TJ
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27 18 17 26 1. Ms Gabusile Gumbi-Ma
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Mr LJ Mahlangu - Municipal Demarcation Board

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