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NJUNS Users Guide

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Adding Comments and File Attachments<br />

Adding Comments<br />

Comments may be added to a ticket by selecting the Comments tab on the ticket. A list<br />

of existing comments, if any, will appear with the newest at the top.<br />

Click on the Add New Instance icon to add a new comment to the ticket or project.<br />

The Priority and Text fields are both required to create a comment. Give the comment a<br />

priority using the drop-down menu. Enter text in the text box and click Save. Email<br />

notifications are sent to all members on the ticket when a comment is added.<br />

Adding File Attachments<br />

<strong>Users</strong> can attach photos, maps, word documents, spreadsheets and other items to a<br />

ticket or project. Click on the File Attachments tab to open a list of current file<br />

attachments for the ticket. To view an existing attachment, select it and click Open (or<br />

double click).<br />

Copyright © 2012 <strong>NJUNS</strong>, Inc. 12<br />

Revised March 2017

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