NJUNS Users Guide

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4. Select a dispute reason. This is a required field. See below for a list of dispute reason codes. 5. Describe the dispute in the detail field, which is also a required field. 6. Click Save. An email is sent to the Pole Owner and Step member and there is now an active dispute on the step. 7. Notes can be added in the Conversation section of the dispute to document or discuss items. Note: An automated DISPUTE step is created when the dispute is added. For more information, visit our Dispute Process Quick Reference Guide. Project Module Creating a Project The Project module is designed as a folder to group tickets together however the individual member desires. It is strictly an organizing tool for tickets and not required. Copyright © 2012 NJUNS, Inc. 14 Revised March 2017
Tickets can be associated with multiple projects, so each facility owner can group their tickets as needed. NOTE: The Project List will show all projects that have been created or updated within the previous 365 days for the current code. 1. Click the Project icon under Dashboards. The main Project screen will appear in a separate tab with a list of current Projects. 2. Click New to create a new project. 3. A new Project tab will open. Complete the fields to create the project. For a list of field definitions, visit Appendix B. 4. Click on the New icon or drop down arrow to create a new template or reuse an existing one. A template is not required but can be used to prepopulate certain PT+ header fields. 5. Enter the information necessary to complete the template for your project. Copyright © 2012 NJUNS, Inc. 15 Revised March 2017
Page 1 and 2: NJUNS Users Guide www.njuns.com The
Page 3 and 4: Favorites: Allows a user to add a t
Page 5 and 6: PT+ Module Creating a PT+ Ticket 1.
Page 7 and 8: For a list of field definitions, vi
Page 9 and 10: Opening a PT+ Ticket When the Ticke
Page 11 and 12: Canceling a PT+ Ticket Canceling a
Page 13: To add a file attachment, click on
Page 17 and 18: Closing a Project 1. Open the Proje
Page 19 and 20: For field definitions, visit Append
Page 21 and 22: The new step will open in a new tab
Page 23 and 24: Permit Info The Permit Info section
Page 25 and 26: Canceling a PA Ticket A PA Ticket c
Page 27 and 28: NOTE: County, Place, Job Type and P
Page 29 and 30: The result is a multiple page repor
Page 31 and 32: 1. Enter the member code or codes d
Page 33 and 34: Eyeball: allows the user to add fea
Page 35 and 36: NJUNS Email Notifications NJUNS ema
Page 37 and 38: NJUNS Audit: allows a user to track
Page 39 and 40: Longitude For the pole owner’s X
Page 41 and 42: PT+ Ticket Step Fields Order Status
Page 43 and 44: Task ID Is a field to be used by th
Page 45 and 46: Remarks State 1,000 character field
Page 47 and 48: State Required Field that defaults
Page 49: Response Date Number Power Supplies

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