NJUNS Users Guide

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The new step will open in a new tab. Make any necessary edits and save the step to the ticket. To insert the new step in a certain order, enter the order number in the Order field. Unless a specific order is listed, steps will be added in sequential order. To move the step up to its correct position, based on field conditions, see Reordering PT+ Ticket Steps below. Reordering PT+ Steps NJUNS allows the ticket creator or pole owner to reorder steps in two different ways. Copyright © 2012 NJUNS, Inc. 8 Revised March 2017
Opening a PT+ Ticket When the Ticket Creator or Pole Owner is ready to open the ticket, the Ticket Status must be changed from Draft to Open. Select Open from the Ticket Status field dropdown menu and click save. Email notifications will be sent to the Ticket Creator, Pole Owner and all step members when a ticket is opened. Updating PT+ Steps The Ticket Creator and Pole Owner can update information on any step. Step members can only update their own step information. To update a step: 1. Select the appropriate step and click Open selected instance (or double click on the step). 2. Make appropriate changes to the step information and click save. The pole owner and the step member will receive an email when step information is updated. Completing PT+ Steps When the work is completed in the field, it is imperative that the NJUNS ticket be updated as quickly as possible. Failure to update a ticket step causes the ticket to remain on your Next To Go list. 1. Select the appropriate step and click on the Open icon (or double click on the step). 2. When the step tab opens, click the status drop-down menu and change the status from pending to complete and save. Note: The bulk update feature can also be used to complete steps. View the Bulk Update Quick Guide for more information. Copyright © 2012 NJUNS, Inc. 9 Revised March 2017
Page 1 and 2: NJUNS Users Guide www.njuns.com The
Page 3 and 4: Favorites: Allows a user to add a t
Page 5 and 6: PT+ Module Creating a PT+ Ticket 1.
Page 7: For a list of field definitions, vi
Page 11 and 12: Canceling a PT+ Ticket Canceling a
Page 13 and 14: To add a file attachment, click on
Page 15 and 16: Tickets can be associated with mult
Page 17 and 18: Closing a Project 1. Open the Proje
Page 19 and 20: For field definitions, visit Append
Page 21 and 22: The new step will open in a new tab
Page 23 and 24: Permit Info The Permit Info section
Page 25 and 26: Canceling a PA Ticket A PA Ticket c
Page 27 and 28: NOTE: County, Place, Job Type and P
Page 29 and 30: The result is a multiple page repor
Page 31 and 32: 1. Enter the member code or codes d
Page 33 and 34: Eyeball: allows the user to add fea
Page 35 and 36: NJUNS Email Notifications NJUNS ema
Page 37 and 38: NJUNS Audit: allows a user to track
Page 39 and 40: Longitude For the pole owner’s X
Page 41 and 42: PT+ Ticket Step Fields Order Status
Page 43 and 44: Task ID Is a field to be used by th
Page 45 and 46: Remarks State 1,000 character field
Page 47 and 48: State Required Field that defaults
Page 49: Response Date Number Power Supplies

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