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MAXIMIZING POSITIVE SYNERGIES - World Health Organization

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It is a very good system that allows having information. This is a revolution in<br />

Haiti. One had to wait three, four months to know what happened the previous<br />

month; now the data is available right away….Now for the [public health] system<br />

we are thinking of a way to put these same systems in place, that allows having<br />

information rapidly accessible to authorized personnel, in reasonable time.<br />

GHI reporting both enhances and hinders funded programmes. Having to report and meet specific<br />

goals enhances some workers’ productivity. But, reporting can be time-consuming and tedious, as<br />

well; sometimes requests for reports come at the last-minute. One informant suggested that<br />

current reporting models also allow organizations to set unrealistic goals, obtain funding, and<br />

make fictitious claims about their achievements. GHI reporting requirements have also led to<br />

duplicate or parallel system development in some instances.<br />

Service Delivery<br />

Since GHIs have begun operating in Haiti, more people have been getting tested for both TB and<br />

HIV. They come seeking care due to the infrastructural improvements and because they know that<br />

they will “get service.” Not only are TB and HIV patients coming, but “where you went from seeing<br />

16 to 20 people, you are seeing 300 people per day, all categories, pregnant women coming for<br />

care, small children, whether for vaccination … [or other services]. Now everybody comes.”<br />

These comments were confirmed by quantitative data from health centres studied. Reduced costs<br />

and the availability of services have also increased care-seeking behaviour. GHI-funded<br />

programmes that offer treatment have brought hope to those with disease and reduced the level<br />

of fear. “People with HIV don’t feel like they have a death sentence anymore,” one informant<br />

reported. Some organizations are paying attention to stigma and working specifically to reduce it:<br />

It is true that there is still stigmatization, but the fact that people know that they<br />

can get free access to care, well, people who are positive come to get care,<br />

without problems. One feels that the tendency to stigmatize and discriminate<br />

toward people who have the virus has diminished. It is not the same thing<br />

anymore.<br />

There are many more sites offering HIV care because of GHI funds, including 48 sites for ART<br />

(compared to two sites prior to GHI support). GHIs have reduced or eliminated the costs of HIV<br />

testing and care for many patients. More people are getting tested and treated for TB, but there is<br />

still not a national TB supply chain. GHI funding for infrastructural enhancements has increased<br />

access to health facilities for patients with non-target diseases, as well. “We see that at those sites<br />

the frequentation has multiplied by even ten,” one informant explained. “This is phenomenal in<br />

terms of… accessibility, of availability of care,” another added. Vaccination coverage in one area<br />

went from insignificant levels to 100%. The availability of medication for non-targeted diseases has<br />

also increased; although in many programmes these services are available on a fee-for-service<br />

basis to patients who do not have HIV, some programmes provide all medications and services<br />

free of charge.<br />

In terms of integration, informants felt that many GHI-funded programmes were not integrated<br />

into the health system, despite the benefits that integration might offer. This may be due, in part,<br />

to the fact that indicators are HIV-based, not requiring organizations to be accountable for other<br />

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