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(6) Conflicts of interest PPHE’s employees and business partners must avoid situations where personal interests could
conflict with PPHE’s interests.
Any potential conflicts of interest must be reported promptly so that they can be managed
appropriately.
(7) Business partners PPHE’s reputation depends upon the quality of the service that we deliver.
There must be a solid and documented basis for trusting and appointing a business partner to
conduct business on PPHE Hotel Group behalf and sufficient background checks should be
carried out.
We will only pay our business partners in accordance with agreed terms and expect all our
business partners to adhere to or adopt equally stringent ethical standards as set out in this
Code.
Our employees are instructed to refer to the Policy on the Use of Agents, Intermediaries and
other Third Parties, and the Procurement Code of Conduct, for further guidance on this.
(8) Political and
Charitable Donations
PPHE’s employees or others to whom this Code applies must not, under any circumstances,
make political donations on behalf of PPHE Hotel Group.
Charitable donations may not be made on behalf of PPHE Hotel Group without approval by
the Legal Department. Charities with political connections must be avoided. A record must
be kept of all charitable donations.
(9) Books and records PPHE’s employees or others to whom this Code applies, must not create ‘off book’ or secret
accounts or documents that do not accurately reflect the transactions to which they relate.
(10) Reporting irregularities It is not enough simply to follow this Code. We must enforce this Code in the event we
suspect or witness any breach of its provisions.
Our employees are encouraged to report any concerns to the contacts set out overleaf. The
concern will then be investigated promptly and impartially and any necessary steps can be
taken to preserve PPHE’s reputation.
Related policies and procedures
In order to ensure that Licensee conducts art’otels’ activities in
accordance with the art’otel’s Code, Licensee must complete
the art’otels’ anti-bribery and corruption training module and
ensure that Licensee reads and complies with the following:
Gifts and Entertainment Policy;
Policy on the Negotiation of Rates with Customers;
Procurement Code of Conduct; and
Policy on the use of Agents, Intermediaries and other
Third Parties.
In addition, Licensee should be familiar with art’otel’s:
Disciplinary Policy; and
Whistle-blowing Policy.
Marketing
Brand trademarks & logos
The hotel may only use the art’otel® trade name and trademark
as an identifier of the hotel. The hotel may not use these names
or Marks as part of its business name or promote through any
materials its general or corporate business. All uses of these
names or Marks are subject to the written approval of Brand
Management.
The marks, including the official names and/or art’otel logos,
are utilised in all matters connected with the operation and
management of the art’otel Hotel. Whenever the marks or
official company names and/or logos are utilised, they are
used as defined in the art’otel Brand Graphics Guideline.
The marks may only be used as set forth in this document, and
neither the marks, nor any other company logos or signatures
may be used for any other purpose or by any other entity for
any purpose without the prior written approval of art’otels
brand marketing.
art’otel brand book
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