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8.4.1 Account provisioning 348 Lotus Security Handbook Directory integration and synchronization can be used to support account provisioning. Account provisioning, from a directory perspective, means that the different system services can be enabled in some automated fashion for a given user. By automating the provisioning of accounts for common applications, the administrative resources required can be drastically reduced. In order to support automated provisioning, directory integration must support several requisite functions: Service A service is a logical collection of functions typically provided by a single application or set of integrated applications. For provisioning purposes, a service is synonymous with an application. An example is Notes e-mail. Account An account is the user’s service-specific details and assigned resources on the service. For example, an e-mail address with a corresponding mailbox to receive messages would be the user-specific resources required on an e-mail service. The service would need to recognize a predefined user credential to access the service, and it would need to define access controls on the service to allow the user to send and receive messages in their mailbox, yet deny access to their mailbox to other users of the e-mail service. The relationship between authentication and access control from an account perspective is: ► The service supports the user authentication to access and use the functions provided by the service. Authentication means the act of verifying the authenticity of a user's credentials. Credentials could be a user ID and password, or a digital certificate. ► The service provides access controls to the account resources and functions. The access control is the method used to assure that authenticated users can access only the information or functions they are entitled to access. The account is necessary because data specific to the user must be stored within the application. The types of data we are considering as part of the account are not stored in the Enterprise Directory service. Examples include e-mail mailboxes, “favorites” folders, and preferences or user options specific to a given application. We might store the location of a user’s mailbox in the directory, but the actual mailbox and its contents are stored within the application. Registration Registration is the act or process of signing up a specific user for a service. Users can self-register for IDs, subscriptions, and so forth. Alternatively, an
administrator or the user’s management may sign up services on the user’s behalf. A third type of registration could be automatic and based on roles, where the roles are functional, related to job level, job title, corporate hierarchy, and so forth. The parameters required by the service (account details) must be provided by the party or agent performing the registration, although some parameters may be generated algorithmically based on directory attributes. The service may provide for different levels of capabilities or functions within the service, so registration may need to provide details regarding the desired functions within the service. Entitlement Entitlement is the act of granting a user, with a specific set of credentials, access to information or functions. A user must generally be entitled to use a service before an account on the service can be set up. Alternatively, an account can be set up without any access rights in anticipation of the entitlement, although this sequence can result in resources being reserved but then never used and would require some cleanup activities to remove the unused resources. Automated provisioning While it is possible to perform automated provisioning without a central master directory, it will be limited to specific event-driven processes. For example, a new employee added to the HR system can automatically be set up with an e-mail account in Domino if a tool like Directory Integrator is being used. This type of event-driven provisioning can quickly become complex if the account entitlements are determined by multiple factors, such as job title, department, location, and so forth. For example, if employees at a certain job title or level are automatically to be given an Instant Messaging account, that can be automated. But it does not provide a means to allow exceptions, and no way to make changes to the policies for entitlements so they take effect on existing users. In other words, for an existing user there is no “event” until some change is made in the source directory for that user. If the user’s entitlements are not explicitly stored in a central directory, the entitlements must be inferred or assumed by examining directory data in multiple systems. A central directory can maintain information regarding what systems or services a user is permitted to use and configured to use, as well as user attributes unique to each system. This offers the advantage of enabling the administrator to see and manipulate all the different entitlements in a single place for a given user. Not only does it provide a central point for entitlement administration, but changes to entitlement policy can be applied to both new and existing users. As with purely event-driven entitlement, the actual accounts for each service can be automatically set up. Because of the advantages Chapter 8. Directory strategies 349
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* Notes SDK include files */ #inclu
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* *********************************
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Hostname="localhost.dotnsf.com" Por
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Other publications Online resources
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and WebSphere Portal 622 benefits 2
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