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Jeweller - December 2020

• Survival lessons: Essential business tips learned from a year of upheaval • Full state of play: a comprehensive report into the Australian jewellery industry in 2020 • Show stoppers: standout jewellery pieces from local talents

• Survival lessons: Essential business tips learned from a year of upheaval
• Full state of play: a comprehensive report into the Australian jewellery industry in 2020
• Show stoppers: standout jewellery pieces from local talents

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STATE OF THE INDUSTRY | Chains through the decade<br />

IN SUMM A RY<br />

History<br />

Pandora<br />

Meanwhile, 13 Angus & Coote stores got the chop. Myles<br />

Norman, general manager JPL, confirmed that some<br />

of the Angus & Coote and Goldmark ‘closures’ were stores<br />

that were converted to, and re-branded as, Prouds.<br />

Decline of Zamels<br />

However, the story is not as positive when it comes to The<br />

<strong>Jeweller</strong>y Group, which owns Zamels and Mazzuchelli’s.<br />

In 2010 Zamels was Australia’s third-largest jewellery chain<br />

with 100 retail stores; however, by June <strong>2020</strong>, a whopping<br />

63 Zamels stores had closed. By <strong>December</strong>, four more had<br />

closed. During the same period The <strong>Jeweller</strong>y Group also<br />

closed two single store ‘brands’, Vivien’s and Budgens.<br />

On a brighter note, Mazzucchelli’s had increased from 25<br />

stores in 2010 to 28 in <strong>December</strong> <strong>2020</strong>, most of which are new<br />

locations, with one Zamels store (Chadstone, in Melbourne)<br />

being converted to Mazzucchelli’s. As a result, The <strong>Jeweller</strong>y<br />

In 2003 we asked:<br />

are there too many<br />

jewellery stores in<br />

the major shopping<br />

centre?<br />

After extensive<br />

research we found:<br />

71<br />

The number of<br />

major shopping<br />

centres in capital<br />

cities<br />

Group is now less than half the size it was in 2010, operating<br />

61 stores, down from 127 (see chart 3).<br />

Many of the problems facing Zamels can be traced to the<br />

2007 sale of the 53-year-old family business to Quadrant<br />

Private Equity. At the time, speculation valued the deal at<br />

between $75 million and $100 million.<br />

CHART 3: THE JEWELLERY GROUP<br />

Stores<br />

Zamels<br />

TABLE 4: FINE & FASHION CHAINS BY OWNERSHIP<br />

Chain Owner/Group Stores<br />

Prouds<br />

264<br />

Angus & Coote James Pascoe<br />

120<br />

Group<br />

Total<br />

458<br />

12,561<br />

The number of<br />

specialty stores<br />

in the 71 centres<br />

2003 2007 2010 2017 <strong>2020</strong><br />

Mazzuchelli's<br />

Goldmark 74<br />

Michael Hill Michael Hill 154 154<br />

Lovisa BB Retail Capital 152 152<br />

Pandora Pandora 124 124<br />

Zamels<br />

33<br />

The <strong>Jeweller</strong>y Group<br />

Mazzucchelli's 28<br />

Shiels<br />

40<br />

Transworld Enterprises<br />

Graham's 6<br />

Wallace Bishop<br />

38<br />

Wallace Bishop<br />

Hardy Brothers 5<br />

Colette Colette 35 35<br />

Bevilles Bevilles 24 24<br />

Salera’s Salera’s 18 18<br />

Hoskings Hoskings 16 16<br />

Gregory Gregory 15 15<br />

Silvershop Silvershop 7 7<br />

Regency Regency 6 6<br />

Anthonys Anthonys 5 5<br />

61<br />

46<br />

43<br />

TOTAL 1164 1164<br />

The above chart shows the updated chain store count as at <strong>December</strong><br />

<strong>2020</strong>. Note that a ‘chain’ is defined as 5 or more stores.<br />

667<br />

The number of<br />

jewellery and<br />

watch stores<br />

5.3%<br />

<strong>Jeweller</strong>y stores<br />

as a percentage<br />

of all stores<br />

16%<br />

The percentage<br />

of overall retail<br />

sales at shopping<br />

centres<br />

Stores<br />

2007 2010 <strong>2020</strong><br />

With a total of 61 stores, The <strong>Jeweller</strong>y Group is half the size it was in 2010.<br />

Since July <strong>2020</strong>, Zamels closed four stores and Mazzhuchelli’s closed two.<br />

However, when the takeover was completed, industry sources<br />

suggested the final sale was closer to $48 million – a figure<br />

that many believed was still excessive.<br />

Five years later, that assessment was seemingly proved<br />

correct when Quadrant sold The <strong>Jeweller</strong>y Group to one of<br />

the world’s largest jewellery manufacturers: Mumbai-based<br />

M Suresh Group DMCC. In November 2017, <strong>Jeweller</strong> reported:<br />

“In a stunning depreciation, Quadrant is tipped to be offloading<br />

the group for less than $20 million – a loss of around $30<br />

million in just over four years.”<br />

At the time of the second sale, industry pundits questioned<br />

the logic of an Indian jewellery manufacturer operating an<br />

Australian-based retail chain, which then accounted for 102<br />

Zamels and 27 Mazzucchelli’s stores.<br />

Zamels had also encountered problems with its brand image<br />

in 2012 when it was fined $250,000 by the Federal Court after<br />

being found guilty of misleading consumers about the savings<br />

CONTINUED ON PAGE 42<br />

40 | <strong>December</strong> <strong>2020</strong>

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