Jeweller - December 2020
• Survival lessons: Essential business tips learned from a year of upheaval • Full state of play: a comprehensive report into the Australian jewellery industry in 2020 • Show stoppers: standout jewellery pieces from local talents
• Survival lessons: Essential business tips learned from a year of upheaval
• Full state of play: a comprehensive report into the Australian jewellery industry in 2020
• Show stoppers: standout jewellery pieces from local talents
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L to R:<br />
Rolex; Omega<br />
IN SUMM A RY<br />
Current State<br />
the Swiss watch giant Swatch decided to open an Omega<br />
flagship store in Sydney. Although Swatch did not close<br />
surrounding Omega accounts, many stockists were up in<br />
arms.<br />
It is important to note that, in those days, luxury watch and<br />
jewellery brands avoided selling their products online.<br />
With the subsequent change in strategy – and their slow<br />
acknowledgement that they would have to embrace<br />
e-commerce – they believed that consumers would still<br />
visit a destination brand-only store because of their strong<br />
connection to the brand itself.<br />
The result is that today, in many cases, the only remaining<br />
distribution channel of a luxury watch brand is via a brandonly<br />
store – either company-owned or operated under licence.<br />
In the jewellery sector, Pandora offers another case study<br />
into the changes in market dynamics. The 2010 State of<br />
the Industry Report listed the Danish company with one<br />
flagship store owned and operated by Pandora Australia,<br />
and 41 brand-only stores – some of which were operated<br />
by franchisees, and others by Pandora.<br />
A decade on, Pandora has 123 brand-only stores – which it<br />
refers to as ‘Concept Stores’. It recently announced the closure<br />
of its original flagship store in the prestigious Pitt Street Mall<br />
retail precinct, which it had occupied since 2010.<br />
The company opted not to renew its lease on the premises<br />
– which expired at the end of September – following lengthy<br />
discussions with Scentre, which is Australia’s largest retail<br />
landlord and the operator of Westfield shopping centres.<br />
New trends<br />
It is possible to compare the 2010 and <strong>2020</strong> data by<br />
combining the 2010 categories. Excluding Pandora, this<br />
shows that 10 years ago there was a total of 20 watch and<br />
jewellery brands in the Australian market responsible for<br />
170 flagship and brand-only stores, compared to 38 brands<br />
responsible for 220 stores today.<br />
However, as detailed in <strong>Jeweller</strong>’s State of the Industry<br />
Report <strong>2020</strong>: Part I, which examined chain stores,<br />
Pandora’s business has changed to the extent that we<br />
220<br />
brand-only stores<br />
operating in<br />
Australia in <strong>2020</strong><br />
72%<br />
increase in<br />
number of brandonly<br />
stores in<br />
10 years<br />
38<br />
watch and<br />
jewellery brands<br />
operating brandonly<br />
stores in<br />
<strong>2020</strong><br />
79<br />
number of watch<br />
brand-only stores<br />
in <strong>2020</strong><br />
TABLE 2: WATCH BRAND-ONLY <strong>2020</strong><br />
BRANDS NSW VIC QLD WA TOTAL<br />
Bell & Ross 1 1<br />
Bremont 1 1<br />
Daniel Wellington 2 1 3<br />
Fossil 5 8 4 2 19<br />
Franck Muller 1 1<br />
Hublot 1 1<br />
IWC Schaffhausen 1 1 2<br />
Jaeger-LeCoultre 1 1 2<br />
Longines 1 1 2<br />
Michael Kors 9 5 14<br />
Omega 2 3 1 6<br />
Panerai 1 1 2<br />
Rolex 2 1 2 1 6<br />
Seiko 2 1 3<br />
Swatch 1 1 2<br />
Tag Heuer 1 2 2 1 6<br />
Tissot 2 2<br />
Vacheron Constantin 2 2 1 1 6<br />
TOTAL 31 33 10 5 79<br />
In 2010 there were only six watch companies with brand-only stores,<br />
however, a decade on there are 18 operating a total of 79 stores.<br />
Some stores are operated by the brand owner, while others are<br />
operated under license from the owner.<br />
now list its 123 retail outlets as chain stores rather than<br />
brand-only stores, in line with the notion that Pandora is<br />
not a vertical-market operation.<br />
That is, Pandora still has a wide wholesale channel to<br />
LUXURY GOODS GROUPS: BRAND OWNERSHIP<br />
RICHEMONT 10 BRANDS<br />
LVMH<br />
10 BRANDS<br />
KERING<br />
6 BRANDS<br />
Economists define a luxury good as a product for which<br />
demand increases more than proportionally as income<br />
rises – the expenditure on a luxury good becomes a<br />
greater proportion of overall spending. The international<br />
conglomerates cover a wide range of product categories<br />
other than watches and jewellery such as fashion, perfumes,<br />
cosmetics, eyewear, wines and spirits.<br />
Cartier<br />
Dunhill<br />
IWC Schaffhausen<br />
Jaeger-LeCoultre<br />
Montblanc<br />
Bulgari<br />
Chaumet<br />
Dior<br />
Fendi<br />
FRED<br />
Boucheron<br />
Dodo<br />
Girard-Perregaux<br />
Pomellato<br />
Qeelin<br />
In addition, they continue to expand their businesses via<br />
brand extensions; moving an established and well-known<br />
brand in one consumer category into another. Think Hermes<br />
expanding from luxury leather goods to watches and<br />
jewellery, or Montblanc from writing instruments.<br />
The following tables show brand ownership by luxury group.<br />
Panerai<br />
Piaget<br />
Ralph Lauren<br />
Vacheron Constantin<br />
Van Cleef & Arpels<br />
Hublot<br />
Kenzo<br />
Marc Jacobs<br />
Tag Heuer<br />
Zenith<br />
Ulysse Nardin<br />
Chaumet<br />
48 | <strong>December</strong> <strong>2020</strong>