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BADIL Resource Center for Palestinian Residency and Refugee

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90<br />

Survey of <strong>Palestinian</strong> <strong>Refugee</strong>s <strong>and</strong> Internally Displaced Persons (2006-2007)<br />

health services are divided into four main categories: medical care services; environmental health in refugee camps;<br />

nutrition <strong>and</strong> supplementary feeding; <strong>and</strong> programme management.<br />

Medical care services are divided into<br />

primary, secondary <strong>and</strong> tertiary care.<br />

Primary medical care is provided<br />

directly <strong>and</strong> at no cost to refugees<br />

registered with UNRWA. This<br />

includes a comprehensive maternal<br />

<strong>and</strong> child programme, family<br />

planning, treatment of common<br />

diseases, <strong>and</strong> dental care. UNRWA<br />

also provides specialist care, including<br />

physiotherapy, radiology, cardiology<br />

<strong>and</strong> ophthalmology.<br />

UNRWA runs one of the most<br />

cost-effective health services in the<br />

region, with comparable or better<br />

results than other health services in the region. However, medical resources are stretched, especially when compared<br />

to host authorities. While an ideal average number of consultations per doctor per day is 70, the Agency-wide<br />

average is 95, with the highest number of patient consultations per doctor occurring in the occupied West Bank<br />

(108 consultations daily), the occupied Gaza Strip (95), <strong>and</strong> Jordan (92). 64<br />

UNRWA Health <strong>Center</strong>, Tulkarem refugee camp, occupied West Bank, October 2006. © Anne Paq.<br />

Some environmental health services, such as the installation of sewerage, drainage <strong>and</strong> water networks, <strong>and</strong> the<br />

provision of safe drinking water in refugee camps, are also provided by UNRWA, particularly in Lebanon <strong>and</strong> the<br />

OPT, through contractual arrangements with local municipalities or private contractors.<br />

National health assistance is important given that UNRWA does not generally operate secondary <strong>and</strong> tertiary<br />

health facilities <strong>for</strong> <strong>Palestinian</strong> refugees. Hospital beds in public <strong>and</strong> private hospitals are paid <strong>for</strong> by the Agency,<br />

with the exception of one Agency-run hospital in the occupied West Bank town of Qalqilia. UNRWA provides<br />

financial assistance <strong>for</strong> vital secondary health care services (such as hospitalization <strong>for</strong> life-saving treatment), while<br />

tertiary care provided by the Agency includes prosthetic devices, specialized medical investigations, <strong>and</strong> life-saving<br />

medicines. <strong>Refugee</strong>s share health-care costs through co-payment (between 5% <strong>and</strong> 25%, depending on their<br />

socio-economic status) towards secondary <strong>and</strong> tertiary care. Because socio-economic conditions in Lebanon are<br />

especially harsh, refugees there are exempt from the co-payment system <strong>for</strong> secondary <strong>and</strong> tertiary care, although<br />

co-payments are required <strong>for</strong> specialized life-saving treatment.<br />

Table 3.5: Access to Government Health-care Systems <strong>for</strong> Secondary <strong>and</strong> Tertiary Care Services<br />

Access to health care<br />

services <strong>and</strong> insurance<br />

Syria Jordan Lebanon OPT<br />

Access – Universal<br />

health coverage + costsharing<br />

with UNRWA.<br />

Access – On average,<br />

50% of refugees have<br />

insurance + cost-sharing<br />

with UNRWA.<br />

Limited access –More<br />

than 90% of refugees<br />

do not have insurance.<br />

UNRWA covers nearly<br />

all costs.<br />

Access – On average,<br />

50% of refugees have<br />

insurance + cost-sharing<br />

with UNRWA.<br />

In Syria, <strong>Palestinian</strong> refugees have access to the state-run public health system, which provides universal health<br />

coverage. 65 This includes hospitals, clinics <strong>and</strong> mother-care centres. Prenatal care <strong>and</strong> primary care <strong>for</strong> children<br />

under the age of three is available free of charge at government clinics. Although the public health system<br />

provides universal coverage, it is struggling to meet the dem<strong>and</strong>s it faces as a result of population growth. 66 In

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