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Health sector reform in Mali, 1989-1996 - TropMed Central Antwerp ...

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Table 15. Effects of contractual modes between the State and the ComHC on the<br />

motivation of personnel<br />

Factors affect<strong>in</strong>g staff motivation Global MPS agreement Specific contracts<br />

• Hav<strong>in</strong>g a model (to know<br />

where one is go<strong>in</strong>g)<br />

• Genu<strong>in</strong>ely be<strong>in</strong>g able to do<br />

what is expected (be<strong>in</strong>g on<br />

top of th<strong>in</strong>gs)<br />

• Hav<strong>in</strong>g adequate tools for<br />

the job<br />

• Be<strong>in</strong>g <strong>in</strong> a position to<br />

protect one’s family<br />

• ComHC with MPS and<br />

management control<br />

data<br />

• Specific tra<strong>in</strong><strong>in</strong>g,<br />

supervision, referral,<br />

and feedback for the<br />

entire MPS<br />

• Simultaneously put <strong>in</strong><br />

place all the tools<br />

needed for the range of<br />

MPS activities<br />

• Assure the f<strong>in</strong>ancial<br />

health of the ComHC<br />

contracts<br />

• Appropriate payment<br />

for personnel<br />

• Feel<strong>in</strong>g validated • Validated by the<br />

community and by the<br />

local health authorities<br />

depend<strong>in</strong>g on the<br />

quality and global<br />

results achieved<br />

• Specific objectives <strong>in</strong><br />

activities where one<br />

is under contract<br />

• For activities under<br />

contract<br />

• Puts <strong>in</strong> place specific<br />

tools each time a<br />

contract is signed for<br />

an activity; takes no<br />

or almost no account<br />

of unrelated<br />

activities<br />

• Depends on<br />

cont<strong>in</strong>uation of<br />

contracts<br />

• Validated by the<br />

technicians <strong>in</strong> charge<br />

of the program based<br />

on specific results<br />

Achievements and problems after <strong>in</strong>itial implementation<br />

The <strong>in</strong>itial achievement was <strong>in</strong>disputably the implementation of functional<br />

models <strong>in</strong> each region. The various participants had acquired experience<br />

and skills. The implementation became clearer, and the policy less abstract<br />

for the regions and the central level. Subsequent stages were envisaged with<br />

more confidence and much more realism.<br />

The <strong>in</strong>teraction between health personnel and the community was no<br />

longer that of direct provision of care or of “health education”. The<br />

perceptions of some of the people had changed, notably ow<strong>in</strong>g to a desire<br />

not to disappo<strong>in</strong>t others. The teams that participated <strong>in</strong> the community<br />

approaches, from negotiat<strong>in</strong>g the health map to open<strong>in</strong>g the ComHC, were<br />

Studies <strong>in</strong> HSO&P,20,2003 77

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