Kommunikasie - AgriSETA

Specific Outcomes and Assessment Criteria:SPECIFIC OUTCOME 1Interact successfully with audience in oral communication.ASSESSMENT CRITERIAASSESSMENT CRITERION 11. Contributions to group work are appropriate to the task and nature of the group, and promote effectivecommunication and teamwork.ASSESSMENT CRITERION RANGEContributions include: Identifying purposes, agendas, procedures and schedules; monitoring developmentsand retaining focus; drawing conclusions; preparing and delivering feedback and ensuring group ownershipof conclusions.ASSESSMENT CRITERION 22. Interviews successfully establish a relationship appropriate to the context, and provide a non-threateningopportunity for participants to share information.ASSESSMENT CRITERION RANGEFormal and informal; plans, background research; ordering of questions; flexibility in the situation whensequence or focus is disrupted; organisation of data elicited; and conclusions drawn.ASSESSMENT CRITERION 33. Participation in formal meetings is appropriate to the purpose and context of the meeting. Participationis consistent with meeting procedures and contributes to the achievement of meeting objectives.ASSESSMENT CRITERION RANGESpectrum of formal meeting procedures.ASSESSMENT CRITERION 44. Participation in debates or negotiations is appropriate to the purpose and topic. Participation isconsistent with formal procedures and contributes to meaningful interaction between participants.ASSESSMENT CRITERION RANGESpectrum of informal and formal debating procedures and procedures for negotiations and meetings.ASSESSMENT CRITERION 55. Responses to the ways others express themselves are sensitive to differing socio-cultural contexts.SPECIFIC OUTCOME 2Use strategies that capture and retain the interest of an audience.ASSESSMENT CRITERIAASSESSMENT CRITERION 11. Key words, pace and pause, stress, volume and intonation are used in appropriate ways to reinforce themessage.ASSESSMENT CRITERION 22. Body language is appropriate to context and topic, and reinforces main ideas and attitudes.