Konfeksiyon Teknik Dergisi Mayıs 2017 Sayısı

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104 ENGLISH KONFEKSİYON TEKNİK | MAYIS | MAY | <strong>2017</strong> Akbarkod focuses on “Customer Satisfaction” Akbarkod, which supplies barcodes, label systems, equipment and technical support service especially in textile sector, strengthens its position by providing innovations to its customers. Akbarkod, which provides equipment and technical service to many sectors such as ready-to-wear, shoes, chemicals, medical, cosmetic and retail with its barcoding and label solutions, took its place among the most important companies in the industry by strengthening its position. Caner Şahin, General Manager of Akbarkod, who answers our questions about the Akbarkod solutions, tells us about essential stru-
ENGLISH 105 KONFEKSİYON TEKNİK | MAYIS | MAY | <strong>2017</strong> cture which has lead the company to the big success. ‘’This company were established in 2011 by this sector’ experienced joints and had been growing really fast since the first year. We are experiencing the advantage of market knowledge, stock working and participation at fairs. We didn’t know what to do when we first established this business. As the people who worked in this sector, we know this sector very well. After setting up our brand with a new enthusiasm with an Akbarkod brand, we have expanded out team very fast. We make investments by participating at local and international fairs and I can say that we are one of the best companies of Turkey.’’ says Şahin. ‘’With the team of 24 person, we are managing all processes from delivering to technical service and the most important feature that distinguishes us from our competitors it is the focus on just doing this work. Our work seems to be easy but it is a difficult work at backstage. You can find our products in all kind of stationery in any Street. Unfortunately, this is current state of the market… But our difference is that we only do this. We don’t sell textile products or stationery products with these barcodes. Our team only focuses on one thing and we are trying to do it in our best way for 6 years now. We have succeeded up to now.’’ says Şahin. CENTRALIZED SOLUTIONS FOR CUSTOMERS Şahin: ‘’We are trying to centralize as Akbarkod in order to provide solutions to our customers. We are providing technical support to all equipment products and consumable products that we sell. Also have accomplished these things by adding software to our structure.’’ He also informed us about the product range and said that, they provide a sales and technical support of products such as barcode printers, barcode readers and handheld terminals. ’’ We are selling tag holder fabrics such as satin, nonwoven, cotton, tyvek, especially laundering instructions and ribbons such as B110A, D110A, Wax and Wax/ Resin in order to print these into fabrics. We also offer our customers barcode labels that many sectors use by manufacturing them. ‘’ says Şahin. Şahin also added that they are forming 70% of customer portfolio of the textile companies and in this sense, they provide service to the leading companies company in Turkey. IMPORTANT COOPERATION WITH EPSON TURKEY Şahin: ‘’ We continue to bring innovations to our customers with the barcoding system in the shoe, retail and food sector. We can meet our customers’ demands by using our power of producing labels. The important part of this process is to produce. That’s why we signed an agreement with Epson Turkey recently. We will offer labels that can be printed as user want it to be printed with different colors with Epson label machines. People are bored of mono color labels. They want colorful products. When they look at the box they want to see colored product label. That is what we are going to accomplish with Epson Turkey.’’ Finally, Şahin, who answered our questions about Akbarkod’s growth targets said that: ‘’We were founded as a sales company. After a while we expanded our company and added producing and software field. Now we have a growth chart that continues very regularly. We are participating at Fairs and developing ourselves. We care about the development of our team and we invest in it. We want to provide more complex services to our customers with Epson Turkey and our software team. Our goal is provide more service for the last user. We believe that we can achieve that with our infrastructure.”
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