Torkelsen, Terje: På livet løs. En praktisk-teol<strong>og</strong>isk studie av kirkelige medarbeideres erfaringer fra helsefarlige personalkonflikter i Den norske kirke, Tapir Akademisk Forlag, Trondheim 2003, s. 9-29, 40-47, 79-112, 129-140, 222-234, 237-249, 269-274, 311-316, i alt 105 sider) 51
BILAG 1: ORIGINALTEKSTER Citater hentet fra Kimberlee K. Kovach & Lela P. Love: ”Mapping Mediation: The Risks of Riskins Grid” fra Harvard Negotiation Law Review, Vol 3, Spring 1998: s. 76: ”Mediation is a process in which an impartial third party – a mediator – facilitates the resolutions of a dispute by promoting voluntary agreement (or ”self-determination”) by the parties to the dispute. A mediator facilitates communications, promotes understanding, focuses the parties on their interests, and seeks creative problem solving to enable the parties to reach their own agreement.” s.78: ”… mediation is a dial<strong>og</strong>ue process designed to capture the parties’ insights, imagination, and ideas that help them to participate in identifying and shaping their preferred outcomes.” s.92: ”… the central quality of mediation is its capacity to reorient the parties towards each other, not by imposing rules on them, but by helping them to achieve a new and shared perception of their relationship, a perception that will redirect their attitude and dispositions toward one another.” s. 98: ”… tailored to the unique characteristics and interests of the particular participants.” s.103: ”The intense energy and emotion in conflict situations can either do great harm or generate creative change and restructuring.” s. 103-104: ”Many perceptual, emotional, cultural and intellectual blocks to problem-solving exist. evaluation by a neutral adds another one. If mediation is a process oriented towards the neutral`s evaluation, the orientation itself creates the biggest block to creativity.” s. 105-106: ”Parties enjoy a more just outcome if they understand what ADR process they are entering. When parties give their consent and neutrals satisfy the standards for each process, processes can be mixed. So long as the neutral distinguishes those parts of the process that constitute mediation from those that do not, the hybrid process achieves flexibility without losing clarity.” Citat hentet fra Kenneth N. Cissna <strong>og</strong> Rob Anderson: ”Communication and the Ground of Dial<strong>og</strong>ue” i The Reach of Dial<strong>og</strong>ue af Anderson, Cissna <strong>og</strong> Arnett, Hampton Press, inc., Cresskill, NJ 1994: s. 23: “… a third entity that requires both self and other, but is more than the sum of them. Loraine Halfen Zephyr (1982) called this third entity a “spiritual child” that is produced by self and other; and, like a physical child, it depends on its parents, yet is separate from them and from their efforts to control it.” 52
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