Embassy New Delhi, India and Constituent Posts - OIG - US ...

SENSITIVE BUT UNCLASSIFIED
Informal Recommendation 28: Embassy New Delhi should provide cross-training
among computer specialists at the American Center and the embassy, including frequent
rotation of staff between the two facilities.
Mission India’s high-frequency emergency radio program supports regional long distance
communication operations. The mission manages the program well, and the embassy and
consulates general perform operational tests on a regular basis. While the high-frequency
equipment at the alternate command center in New Delhi meets the embassy’s operational
requirements, the room where the high-frequency radio is located is cluttered, making physical
access to the radio difficult. The high-frequency radio at the alternate command center at
Consulate General Kolkata lacks an antenna, which is on hand but needs to be installed. The
team noted that the information programs officer at Consulate General Kolkata is not a member
of the consulate emergency action committee. In accordance with 5 FAM 121.1 b. (2) (b), the
consulate general should include the information programs officer, as the senior IM
representative, on its emergency action committee.
Informal Recommendation 29: Embassy New Delhi should clean up the high-frequency
radio room at its alternate command center.
Informal Recommendation 30: Embassy New Delhi should install the new highfrequency
antenna at Consulate General Kolkata’s alternate command center and test the
radio to ensure functionality.
Informal Recommendation 31: Embassy New Delhi should require that Consulate
General Kolkata include the information programs officer as a member of its emergency
action committee.
Laptop Encryption
Nine out of the 14 laptop computers at Consulate General Kolkata are unencrypted. The
IM staff has removed the unencrypted laptops from service rather than formally disposing of
them according to Department guidance. Telegram 10 State 057406, dated March 6, 2010,
requires that all laptops be encrypted in order to protect personally identifiable information and
security under Department of State policy unless a waiver is granted.
Recommendation 57: Embassy New Delhi should encrypt, properly dispose of, or seek waivers
for all unencrypted Department of State laptops at Consulate General Kolkata. (Action: Embassy
New Delhi)
Electrical Power Controls
The computer server room at the American Center in New Delhi has an emergency
power-off switch that is not accessible outside the main door to the computer room, as required
by 12 FAM 529.4-3 b. Since the facility’s construction probably predates the FAM guidance,
there was likely no requirement for the switch to be outside the computer room. Relocation of
the switch to outside the server room enhances the safety of life and property in the event of a
fire.
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SENSITIVE BUT UNCLASSIFIED