Livestock Services and the Poor: A global initiative - IFAD
Livestock Services and the Poor: A global initiative - IFAD
Livestock Services and the Poor: A global initiative - IFAD
You also want an ePaper? Increase the reach of your titles
YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.
Quality concerns about<br />
community-based<br />
services<br />
88<br />
LIVESTOCK SERVICES AND THE POOR<br />
Community animal<br />
health workers can<br />
deliver quality<br />
services<br />
High-quality services<br />
require a technical<br />
support system<br />
Several stakeholders have raised concerns about <strong>the</strong> quality of<br />
<strong>the</strong> services of community animal health workers, particularly <strong>the</strong><br />
practice of underdosing, which may lead to resistant pathogen<br />
strains, <strong>and</strong> overdosing, which can be dangerous for humans who<br />
consume animal products.<br />
However, a survey of community animal health workers in Ghana<br />
<strong>and</strong> Mozambique (Dasebu et al., 2003) shows that <strong>the</strong> workers<br />
performed a higher percentage of correct dosing of acaricides <strong>and</strong><br />
de-wormers than did government technicians, although <strong>the</strong> 50%<br />
correct dosing rate leaves room for improvement. Both <strong>the</strong> workers<br />
<strong>and</strong> <strong>the</strong> technicians did significantly better than farmers, who almost<br />
universally underdosed. Quality problems are normally due to <strong>the</strong><br />
lack of a proper technical support system (Stem <strong>and</strong> Sode, 1999).<br />
This is especially <strong>the</strong> case in government systems (Catley, 1996).<br />
Preconditions for quality community-based services<br />
A number of conditions are necessary to ensure <strong>the</strong> high quality<br />
of community-based services.<br />
Community-based systems can ensure high-quality services<br />
provided <strong>the</strong>y are grounded on:<br />
<strong>the</strong> selection <strong>and</strong> support of <strong>the</strong> agent by <strong>the</strong> community;<br />
agents who carry out community animal health tasks when<br />
needed as part-time employment;<br />
sufficient <strong>and</strong> appropriate training <strong>and</strong> refresher courses;<br />
broad skills <strong>and</strong> services that can enhance income;<br />
full user payments <strong>and</strong> a commercial approach;<br />
reliable supplies of drugs;<br />
professional supervision <strong>and</strong> quality control; <strong>and</strong><br />
responsiveness when clients are dissatisfied.<br />
The development of an effective <strong>and</strong> recognized training<br />
curriculum <strong>and</strong> <strong>the</strong> supply of sufficient training would represent<br />
enabling functions for government in <strong>the</strong> establishment of highquality,<br />
community-based services.<br />
The provision of free drugs as emergency aid in times of<br />
drought or disease undermines <strong>the</strong> viability of private (veterinary