Annual Report 2008 - Securitas

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16 Presentation of our offering Case #4 Health care Keeping Peace at the Hospital At VieCuri Hospital in Venlo in the Netherlands, Securitas provides a specialized security solution that includes specially trained security officers around the clock. An environment frequently exposed to human emotions, the hospital has proven that this tailored solution works; the number of aggressive incidents has dropped from 306 in 2004 to 22 in 2008. The security officers working on the site all have special health care security training, including conflict management and first aid. Ton Heershop, Head of Security, Safety and Environment, explains, “As a security officer in a hospital, you have to be able to deal with a lot of emotions and people in distress. I’ve visited many other hospitals in the Netherlands and, for the most part, the security forces there are highly authoritative. Securitas is the only company in the Netherlands that fully understands our needs.” In August 2008, hospital was renovated to create a warm, open and secure atmosphere for its patients and visitors. “What really helps is the close location of the security dispatch center at the entrance of the emergency room, where a security officer is stationed,” Heershop continues. “The reduction in incidents we’ve seen has a lot to do with the new design of the building, but most of all, it is because of the people from Securitas.” The emergency room is now equipped with bulletproof glass and functions as a night reception for the entire hospital between 10 p.m. and 7 a.m., with the Securitas officer acting as the receptionist. This is the heart of the security operations at the hospital, with 20 surveillance cameras, intrusion alarms and panic buttons. An average of 5 to 10 occurrences are handled here on a daily basis and vary from day to day. VieCuri Hospital in Venlo is one of two public health care facilities managed by a foundation. The 450-bed building houses a full-service hospital in the region of Noord-Limburg, and provides a means of managing a capital disaster in the region. Securitas Annual Report 2008 Monitoring services A security officer mans the dispatch center located at the entrance of the emergency room around the clock, monitoring intrusion alarms, the CCTV system, fireprevention system and panic buttons. In case of an alarm response, the officer can dispatch another onpatrol security officer to the location. The dispatch room also functions as a night reception for the hospital. Assisting in emergency situations If one of the hospital’s six ambulances arrives with an injured patient in distress, a security officer assists at the reception and entrance to the hospital. Direct helicopter landings The security officers are trained to receive and direct all incoming helicopters landing at the hospital’s helipad, helicopters that may be transporting a severely injured patient or donor organ. The security officer also assists in the transfer to the hospital. Parking–lot surveillance For three years, the hospital’s 700 visitor parking spaces and 500 employee parking spaces have been monitored by Securitas and a group of parking atten- dants from the hospital. In 2006, the hospital raised the level of security in its lots by installing bars and starting to charge for the visitor parking. The parking fees allowed for a heightened level of security and helped reduce the number of parking-lot incidents from 4–5 per week to five in total during the past two years. Alarm response The new hospital lobby houses shops and a public pharmacy that are equipped with intrusion alarms and panic buttons connected to the dispatch center in the emergency room. In addition, panic buttons have been installed in the reception area, the customer-care center and the emergency room. One security officer is con- stantly on patrol and can respond quickly to an alarm. Fire prevention Regular equipment checks are performed by the Securitas officers during their patrols. Twice a year, a fire drill is conducted in cooperation with the local fire department.
Our security officer Marc Jessen helps out receiving an injured patient that just arrived at the VieCuri Hospital in Venlo, the Netherlands.
Page 1 and 2: Annual Report 2008
Page 3 and 4: Securitas in short Sales by busines
Page 5 and 6: ” Business relationships are loca
Page 7 and 8: during the second half of the year.
Page 9 and 10: The cornerstones of our strategy Hi
Page 11 and 12: The Business model for Specialized
Page 13 and 14: Industry/Manufacturing - Case #1 pa
Page 15 and 16: Our Security officer Andy Price per
Page 17 and 18: Estuardo Turcios, one of Securitas
Page 19: Euclides Vieira, a mobile services
Page 23 and 24: Security Services North America pro
Page 25 and 26: Events and key figures for 2008 ·
Page 27 and 28: Leading the Specialization in Europ
Page 29 and 30: Events and key figures for 2008 Acq
Page 31 and 32: Events and key figures for 2008 Acq
Page 33 and 34: Growing in New Markets A cornerston
Page 35 and 36: services. Asia is the third-largest
Page 37 and 38: Securitas’ monitoring services ar
Page 39 and 40: work with independent and strong lo
Page 41 and 42: Volume-related factors The first tw
Page 43 and 44: Business Risk Evaluation Model Secu
Page 45 and 46: A Securitas risk management case to
Page 47 and 48: an environmental impact from a life
Page 49 and 50: Turnover The turnover of Securitas
Page 51 and 52: DATA PER SHARE SEK/share 2008 2007
Page 53 and 54: Taxes, net income and earnings per
Page 55 and 56: Acquisitions have increased acquisi
Page 57 and 58: GRB Security, United Kingdom Securi
Page 59 and 60: Germany - U.S. Army Securitas Germa
Page 61 and 62: Items affecting comparability For t
Page 63 and 64: Proposed allocation of earnings The
Page 65 and 66: Securitas’ financial model - cons
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Note 1 General corporate informatio
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IFRS 8 Operating segments The Group
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Joint ventures (IAS 31) The proport
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Items affecting comparability This
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Employee benefits (IAS 19) The Grou
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Free cash flow in relation to net d
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After the services had been substan
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Interest rate fixing It is the poli
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AccOUNTS rEcEIvABLE AND AGEING ANAL
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are transferred from the individual
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Shareholdings The Board of Director
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JANUAry - DEcEMBEr 2007 MSEK Income
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AUDIT FEES AND rEIMBUrSEMENTS MSEK
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DEFERRED TAx ASSETS WERE ATTRIBUTAB
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Acquisitions GRB Security, United K
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Purzeczko, Poland Securitas has acq
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Impairment testing For the purpose
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Note 20. Tangible non-current asset
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Note 29. Changes in shareholders’
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Note 32. Provisions for pensions an
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MAIN AcTUArIAL ASSUMPTIONS 2008 200
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Globe and other Securitas companies
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Annual report Parent Company financ
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Balance sheet MSEK Note 2008 2007 2
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Note 40. Accounting principles The
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Note 44. Personnel AvErAGE NUMBEr O
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cHANGE ANALySIS OF SHArES IN SUBSID
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To the annual meeting of the shareh
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Significant Shareholders The princi
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The Work of the Board of Directors
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Insider Policy and Records The Boar
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3. Financial Reporting controllers
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E. Management Assurance - Function
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Sofia Schörling Högberg b. 1978 D
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Bart Adam Bart Adam b. 1965 Divisio
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MSEK 2004 2005 2006 2007 2008 CAPIT
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Statement of income 2007 MSEK q1 20
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Securitas AB Box 12307 SE-102 28 St
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Annual Report 2008 - Securitas

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