TlB Annual Report 2009 - Triodos Bank

CURRENT ACCOUNTS
Approximately half of all new customers opened
a current account with us. More than 44,000
customers now use Triodos Bank for their
everyday banking. Thanks to a new Card
Management System, introduced in the spring
of 2009, the opening time for current accounts
has been reduced by about a week. Total credit
balances on personal current accounts grew by
eur 36 million (120%) and on business current
accounts by eur 33 million (40%).
INSURANCE
In 2009 we decided to discontinue our insurance
brokerage activities, in order to fully focus on
expanding our core activity of banking. The
portfolio was sold to Meijers Assurantiën in
Amstelveen. One co-worker was employed by
Meijers, and all the others continued to work
within the Dutch branch of Triodos Bank.
PROSPECTS FOR 2010
In March 2010 Triodos Bank The Netherlands
expects to move to a new building close to the
current office, freeing up valuable space for
other parts of the bank to expand in to. The
new building has been completely refurbished
to provide an open working environment to
help aid the exchange of ideas, and a modern
and open communication area to meet with
customers.
As a founding partner of De Groene Zaak,
a new Dutch lobby group of more than 30
companies, Triodos Bank will challenge the
government to create a more favourable
investment climate for sustainable businesses.
In the first half of 2010 we expect to widen our
current account services with the popular ideal
payment system for internet purchases.
We expect funds entrusted to grow by eur 125
million and the number of customers to
increase to 175,000.
In the Business Banking department a number
of new account managers will be hired to speed
up lending, so we can increase the proportion
of funds entrusted that are actually lent out.
Since there are many sustainable businesses
and projects asking for finance from us, we
expect strong growth in the loan portfolio of
eur 118 million.
Zeist, 24 February 2010
Matthijs Bierman, Managing Director
For more information:
www.triodos.nl
www.mijngeldgaatgoed.nl
www.eerlijkebankwijzer.nl
20 TRIODOS BANK - ANNUAL REPORT 2009