TlB Annual Report 2009 - Triodos Bank

Young co-workers in particular were invited to
the Co-worker Conference to contribute their
vision and energy. The young generation of
co-workers are very important for Triodos Bank,
providing a fresh look at the organisation and a
closer connection with broader social trends.
A Young Triodos group organise a variety of
activities during the year and are actively
involved in finding solutions to some of the
issues facing the Bank.
Attrition rates
% left compared to start
of the year
2009 2008*
The Netherlands 10% 13%
Belgium 6% 18%
United Kingdom 14% 18%
Spain 7% 14%
Germany**
Triodos Investment
10% 14%
Management 15% 15%
Head office 7% 8%
Total 10% 14%
* The comparable figure for 2008 has been adjusted.
** Only one co-worker left in each year
CO-WORKERS
The total number of co-workers rose by 21%
from 477 to 576 in 2009. The male/female ratio
remained virtually unchanged. In 2009, Triodos
Bank employed 293 women (51%) and 283 men
(49%). The share of women in management
positions fell slightly to 27% (2008 29%).
Triodos Bank strives to appoint more women in
management positions, but has yet to see really
meaningful changes. In 2009 four female
managers joined Triodos Bank, and six left.
The number of temporary co-workers was down
by 21%. Within the ict department, the proportion
of temporary external coworkers reduced
from 40% to 31%.
Triodos Bank is an increasingly popular place
to work as positive interest in sustainability
increases, and the reputation of the high-street
banks declines. Applications for vacancies have
steadily increased, but many candidates do not
have the right mix of professional experience
and a connection to our mission. This led to
intensive and sometimes lengthy procedures
during 2009 to match vacancies with the right
candidates. Opportunities also arose to progress
between, as well as within, countries resulting
in two international transfers.
Number of temporary (external) co-workers in fte’s
based on 1,550 working hours per fte, per year
2009 2008
The Netherlands 11.5 18.6
Belgium 0.5 2.0
United Kingdom 0.3 1.0
Spain — —
Germany
Triodos Investment
0.6 0.6
Management 2.0 1.1
Head office 19.0 19.4
Total 33.9 42.7
Triodos Bank’s age ranges
2009 2008
number % number %
Age
15 - 25 year 28 5 33 7
25 - 35 year 189 33 159 34
35 - 45 year 217 37 167 35
45 - 55 year 104 18 88 18
55+ 38 7 30 6
Total 576 100 477 100
The German Branch became a full branch at the
end of 2009. Its number of co-workers increased
from 10 to 22. At the same time the Belgian and
Spanish branches grew by more than 30%. In
Spain this was due to the opening of three
regional offices in Madrid, Valladolid, Valencia
and recruitment for the Zaragoza’s office team.
In Belgium targets for growth were very ambitious
and a new organisation was designed to
manage this effectively. In both Business Units
70 TRIODOS BANK - ANNUAL REPORT 2009