TlB Annual Report 2009 - Triodos Bank

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salaries. No bonuses were distributed in 2009. At more senior levels remuneration is slightly below the market rate. This reflects a policy designed to create both fair rewards, and a relatively flat structure across the bank. WORKS COUNCIL Co-worker councils already exist in The Netherlands and Spain. A Works Council is not required in the Belgium and United Kingdom offices currently. In The Netherlands, the council has five members, two of whom were appointed in May 2009 after two others withdrew from the Council. The Dutch Works Council was consulted on a number of policy proposals and issues regarding working conditions and mobility, the proposed separation of Sustainalytics and the change of offices for the Dutch branch including more flexible workplace. The Council is delighted with Triodos Bank’s growth, which has continued in 2009. This growth demands a great deal from the organisation and its co-workers, particularly on departments facing additional pressure because of it. PROSPECTS FOR 2010 In 2010 growth in new co-workers will continue but at a slightly lower level of about 15%. We aim to keep the attrition rate at 10% and the illness rate at the current level, with particular attention on long absences. We will focus more closely on co-workers’ development and training, under the umbrella of the Triodos Academy. We aim to help co-workers to continuously develop, so that the organisation can look to a team of excellent, committed co-workers at all levels in the future. The Triodos Academy will start a Visionary Leadership programme with eleven participants, and the Management Development programme will begin with thirteen participants at the beginning of 2010. Both programmes will continue in 2011. Due to the increase in co-workers the Values Seminar (previously called the Banking Seminar) will be held twice during the year, in February and October. In the German Branch the focus will be supporting the initiation of our banking activities, and a move from project oriented work to a client oriented focus. In the Spanish Branch the commercial development of the regional offices are key, together with an emphasis on efficiency improvements. The Belgian branch will continue to grow and improve its recruitment process. The Dutch Branch will move to a new office and implement a new way of working with a very conscious link to our values. Investment Management will expand its activities further in the different countries and this will have an impact on its governance. New local teams will be formed as part of its operations, sometimes starting with only one co-worker based within a branch. As the head office matures, new departments will be created to provide high quality, professional support to the business units. In the uk the headcount will remain stable. Attention will be paid to flexible working place, including the use of remote managers. Succession planning will become more important in the coming years across the whole Group. Growth may lead to changes in the organisation and the way it works. The hr department’s contribution will be to supervise these changes and ensure they remain in line with the Bank’s values. 72 TRIODOS BANK - ANNUAL REPORT 2009
Social key figures* 2009 2008 2007 2006 2005 Number of co-workers at year-end 576 477 397 349 301 Average number of ftes** during the year 482 402 346 298 258 Number of ftes** at year-end 524 429 363 316 272 Absenteeism 2.6% 2.4% 1.9% 2.4% 3.1% * The co-worker report concerns everyone employed by Triodos Bank. Co-workers of the joint venture Triodos MeesPierson and of Triodos Facet are not included. The comparable figure for 2008 has been adjusted ** Fte stands for full-time equivalents and is the number of co-workers calculated on a full-time basis per week. (For The Netherlands this is 40 hours, Belgium 37 hours, United Kingdom 37.5 hours, Spain 37 hours and for Germany 40 hours). TRIODOS BANK - ANNUAL REPORT 2009 73
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TlB Annual Report 2009
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Key figures in pounds amounts in mi
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Triodos Bank nv ANNUAL REPORT 2009
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Triodos Group Structure at 1 Januar
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▼ Supervisory Board Annual Report
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Executive Board Annual Report The y
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other inspiring values-driven banks
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Statement of funds entrusted per br
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sustainability levels of the variou
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depository receipt was eur 71, incr
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Triodos Bank The Netherlands 2009 w
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Page 31 and 32: Triodos Bank United Kingdom The fin
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Page 35 and 36: Triodos Bank Spain The economic cri
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Page 43 and 44: Triodos Bank Private Banking Privat
Page 45 and 46: Key figures Triodos Bank Private Ba
Page 47 and 48: Triodos Investment Management Triod
Page 49 and 50: in developing countries. The fund d
Page 51 and 52: TRIODOS SICAV II-TRIODOS MICROFINAN
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Page 55 and 56: Key figures Triodos Investment Mana
Page 57 and 58: Risk Management and Compliance Trio
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Page 65 and 66: Corporate Governance Triodos Bank i
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Page 74 and 75: Young co-workers in particular were
Page 79 and 80: ▼ Environmental report This repor
Page 81 and 82: WASTE As a result of the ems evalua
Page 83 and 84: BASIS OF NOTES AND ENVIRONMENTAL KE
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Page 88 and 89: Consolidated balance sheet as at 31
Page 90 and 91: Consolidated statement of changes i
Page 92 and 93: Consolidated cashflow statement for
Page 94 and 95: GOVERNMENT PAPER AND INTEREST-BEARI
Page 96 and 97: TAXATION ON OPERATING RESULT Taxes
Page 98 and 99: The balance sheet value of the bank
Page 100 and 101: Part of the value of securities is
Page 102 and 103: The movement in goodwill paid is as
Page 104 and 105: The movement in equipment is as fol
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Page 108 and 109: Fair values The following table set
Page 110 and 111: INCOME 20. INTEREST INCOME 2009 200
Page 112 and 113: EXPENSES 26. CO-WORKER AND OTHER AD
Page 114 and 115: The salary expenses and reimburseme
Page 116 and 117: 27. DEPRECIATION, AMORTISATION AND
Page 118 and 119: Segment reporting KEY FIGURES 2009
Page 120 and 121: KEY FIGURES 2008 BY BRANCH AND BUSI
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Solvency in thousands of EUR The so
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Risk management in thousands of EUR
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Corporates: 100%; Retail exposures:
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Risk-weighted value per country The
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The following table sets out the ac
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Notes: Interest bearing securities
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Solutions for Biotectura is an inno
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Company balance sheet as at 31 Dece
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Company statement of changes in the
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Notes to the company’s financial
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The movement in goodwill paid is as
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36. PROVISIONS 2009 2008 Pension pr
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Auditor’s fees The table below sp
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TO THE ANNUAL GENERAL MEETING OF DE
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Two years ago, Vincent Remy receive
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helping to make sure that we combin
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Board of SAAT MR. J.C. VAN APELDOOR
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MR. J. LAMERS (1948) Jan Lamers is
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Alara in Camden, London, makes cere
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GRI Content Index Triodos Bank prep
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SOCIAL PERFORMANCE INDICATORS: SOCI
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Production Triodos Bank NV 2009 Ann
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TlB Annual Report 2009 - Triodos Bank

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