1999 Annual Report - Delta Electronics

13 1999 Annual Report
Quality Management
Quality is the backbone of Delta's success. We are continuously introducing high
quality, lower cost product solutions to the technology industries. Our philosophy is
that quality does not add cost to a product/system but reduces overall cost-of-ownership.
Doing things right the first time reduces rework, scrap, and failures at the customer site.
Starting from the design stage our quality engineers and manufacturing engineers are
deeply involved in evaluating the quality, reliability and manufacturing feasibility of the
products developed. Reliability tests are strictly conducted to ensure satisfactory
performance throughout the product life. At the production stage, higher quality levels
are continuously achieved through process improvement using statistical process control
(SPC) and total quality control (TQC) techniques. With in-line SPC, all test data are
analyzed with computerized programs on a real-time basis.
Our dedication to on-going quality improvement gives customers the confidence that
they are buying products that have the best reliability in the industry. Our plants are
ISO-9001 and/or 14001 approved and share a common quality and measurement
system. That allows us to manufacture products at different locations while maintaining
our high quality standards.
Delta recognizes that quality is not only
the result of the design but of the overall
company operations. The stringent selfset
quality standards have led Delta to
become a preferred supplier to the topnotch
companies around the world. Our
key customers include Compaq, Dell,
Hewlett Packard, Gateway, IBM, NEC,
Fujitsu, and many more.
1999 HP
1999 DELL
1998 INTEL 1998 GE
1999 BLACK & DECKER
1999 GATEWAY
1999 FUJITSU
1998 VIEWSONIC
14
1999 Annual Report