Arani Town - Municipal

Chapter - 9 Final Report: Arani Municipality
In case of disputed property tax, the assessee should first pay the tax under
protest as in the case of excise or customs and then take necessary legal course.
The Act should be modified in such a way that no legal recourse should be
available to the assessee without paying the tax under protest.
The billing mechanism, accounts and DCB Register should be fully computerized.
This will help the Municipality in providing ready information on defaults and help
in speedy recovery process.
With regard to improvement in collection efficiency of water charges, the
Municipality should first improve the service levels. The Municipality should
conduct a survey on the present service levels and identify places where service
levels are good. The Municipality should then do a focused drive on these blocks
with good service levels and implement various collection measures given
above.
The Municipality may also consider implementation of late payment fines and in
case of extreme overdue situations, disconnecting supply.
As regards blocks with low service levels, the Municipality should improve the
service levels and affect various measures to improve the service levels. Only with
improvement in service levels, the collection efficiencies can be improved.
As regards Other Fees, which basically comprises rent / lease from various assets
of the Municipality, the Municipality should send eviction notices to the
defaulters. Unlike property tax and water charges, the Municipality can enforce
eviction of defaulters.
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