UC360 Administration and User Guide - Mitel Edocs
UC360 Administration and User Guide - Mitel Edocs
UC360 Administration and User Guide - Mitel Edocs
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About Incoming Calls<br />
Conference App<br />
• The background darkens to draw attention to the incoming call in the foreground. You can<br />
still control the conference call.<br />
• The center of the Consultation icon alternates between a h<strong>and</strong>set <strong>and</strong> the caller’s photo,<br />
if available.<br />
• You must use the saucer icon to h<strong>and</strong>le the first call. This action moves the caller<br />
directly to the conference.<br />
• While setting up a conference, several calls can arrive at once, <strong>and</strong> these calls will be<br />
queued. You will see the queued calls represented with increased transparency above the<br />
main consultation call bar.<br />
• The <strong>UC360</strong> can have a maximum of two queued calls <strong>and</strong> one consultation call. Another<br />
incoming call will be rejected.<br />
• Various buttons are visible during a call as explained in “Answering an Incoming Call” on<br />
page 20.<br />
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