Control Manager Installation Guide - Trend Micro? Online Help

Control Manager 6.0 Installation Guide
Removing a Control Manager Server
5-2
You have two ways to remove Control Manager automatically (the following
instructions apply to a Windows 2003 environment; details may vary slightly, depending
on your Microsoft Windows platform):
Procedure
• From the Start menu, click Start > Programs > Trend Micro Control Manager
> Uninstalling Trend Micro Control Manager.
• Using Add/Remove Programs:
a. Click Start > Settings > Control Panel > Add/Remove Programs.
b. Select Trend Micro Control Manager, and then click Remove. This action
automatically removes other related services, such as the Trend Micro
Management Infrastructure and Common CGI services, as well as the Control
Manager database.
c. Click Yes to keep the database, or No to remove the database.
Note
Keeping the database allows you to reinstall Control Manager on the server and
retain all system information, such as agent registration, and user account data.
If you reinstalled the Control Manager server, and deleted the original database, but
did not remove the agents that originally reported to the previous installation, then
the agents will re-register with the server when:
• Managed product servers restart the agent services
• Control Manager agents verify their connection after an 8-hour period