Control Manager Installation Guide - Trend Micro? Online Help
Control Manager Installation Guide - Trend Micro? Online Help
Control Manager Installation Guide - Trend Micro? Online Help
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<strong>Control</strong> <strong>Manager</strong> 6.0 <strong>Installation</strong> <strong>Guide</strong><br />
5-10<br />
Tip<br />
<strong>Trend</strong> <strong>Micro</strong> recommends visiting the <strong>Micro</strong>soft website for instructions on<br />
removing SQL Server 2008 R2 Express if you have any issues with the uninstallation:<br />
http://support.microsoft.com/kb/955499<br />
Removing <strong>Control</strong> <strong>Manager</strong> and NTP Services<br />
Procedure<br />
1. Run the <strong>Micro</strong>soft service tool Sc.exe.<br />
2. Type the following commands:<br />
sc delete "TMCM"<br />
sc delete "<strong>Trend</strong><strong>Micro</strong>_NTP"<br />
Removing a Windows-Based <strong>Control</strong> <strong>Manager</strong><br />
2.x Agent<br />
To remove one or more agents, you must run the uninstallation component of the<br />
<strong>Control</strong> <strong>Manager</strong> Agent setup program.<br />
Uninstall agents remotely, either by running the program from the <strong>Control</strong> <strong>Manager</strong><br />
server, or another server, or locally, by running the setup program on the agent<br />
computer.<br />
Procedure<br />
1. Navigate to Administration > Settings > Product Agent Settings.<br />
The Product Agent Settings screen appears.<br />
2. Click the RemoteInstall.exe link to download the application.
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