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Control Manager Installation Guide - Trend Micro? Online Help

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Upgrading Servers or Migrating Agents to <strong>Control</strong> <strong>Manager</strong><br />

Rolling Back to <strong>Control</strong> <strong>Manager</strong> 5.0/5.5<br />

Servers<br />

If upgrading to <strong>Control</strong> <strong>Manager</strong> 6.0 is unsuccessful, perform the following steps to roll<br />

back to your <strong>Control</strong> <strong>Manager</strong> 5.0/5.5 system.<br />

Scenario 1: Rolling Back a <strong>Control</strong> <strong>Manager</strong> 6.0 Server to<br />

<strong>Control</strong> <strong>Manager</strong> 5.0/5.5<br />

Use one of the following methods to roll back the <strong>Control</strong> <strong>Manager</strong> 5.0/5.5 system:<br />

• Roll back from a <strong>Control</strong> <strong>Manager</strong> server and database backup<br />

• Roll back from an entire operating system of the server and the <strong>Control</strong> <strong>Manager</strong><br />

database backup<br />

Rolling Back from a <strong>Control</strong> <strong>Manager</strong> Server and Database<br />

Backup<br />

Procedure<br />

1. Remove the <strong>Control</strong> <strong>Manager</strong> 6.0 server.<br />

2. Install the <strong>Control</strong> <strong>Manager</strong> 5.0/5.5 server.<br />

3. Apply the required <strong>Control</strong> <strong>Manager</strong> 5.0/5.5 service packs and hot fixes.<br />

WARNING!<br />

Apply only the service packs and hot fixes that the original <strong>Control</strong> <strong>Manager</strong> 5.0/5.5<br />

server had installed.<br />

4. Restore the <strong>Control</strong> <strong>Manager</strong> 5.0/5.5 database with the backup database.<br />

5. Restore all the <strong>Control</strong> <strong>Manager</strong> 5.0/5.5 folders with the backed up folders.<br />

6. Restore <strong>Control</strong> <strong>Manager</strong> 5.0/5.5 registries with the backed up registries.<br />

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