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Automation of SACCOs - FSD Kenya

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A manual <strong>of</strong> the solution needed to be provided. The manual would <strong>of</strong>fer<br />

the possibility to look up functionality when necessary and also give an<br />

impression about system documentation quality.<br />

The vendors were asked to provide a document illustrating the data<br />

model <strong>of</strong> the proposed solution. This would enable the project team to<br />

evaluate the logical data model <strong>of</strong> the solution and also to confirm that a<br />

relational database is used.<br />

In preparation for the s<strong>of</strong>tware demonstrations, the project team developed a<br />

standard vendor evaluation template, which included the relevant requirements<br />

for a viable system, based on the consolidated SACCO requirements put together<br />

previously. A standard approach to each <strong>of</strong> the demonstrations would facilitate<br />

comparison <strong>of</strong> the solutions later on in the process. The template was filled in<br />

during every demonstration. In case relevant topics were not covered during<br />

the actual system presentation by the vendor, the project team would follow<br />

up during a question and answer session subsequent to the demonstration,<br />

as it was mandatory to gather the same information about all solutions for<br />

comparison.<br />

The project team requested live demonstration <strong>of</strong> typical SACCO processes,<br />

such as opening an account, processing a loan application, posting an expense<br />

into the general ledger, etc. to challenge the system. Finally, vendors were<br />

requested to walk the project team through their premises, so that the team<br />

could get an impression <strong>of</strong> the company and the support structure in place.<br />

AUTOMATION OF SACCOS: ASSESSMENT OF POTENTIAL SOLUTIONS • 9<br />

Subsequent to each demonstration, the project team would review the<br />

completed template and translate the information into strengths and<br />

weaknesses that had been observed. This information was consolidated once<br />

all demonstrations had been held to facilitate comparing the solutions with<br />

regard to strengths and weaknesses.<br />

The consolidated information proved that some functionality was provided<br />

by all solutions, hence it could not be considered as strength <strong>of</strong> a particular<br />

solution but rather as fundamental functionality. Those features were collected<br />

to form the “viable solution minimum” category, which consisted <strong>of</strong> all the<br />

requirements that every viable solution needed to fulfil. Every feature above<br />

and beyond these fundamental requirements was noted as a strength for the<br />

particular solution.<br />

A similar process was followed with regard to the solutions’ weaknesses.<br />

Weaknesses that had been observed for all solutions were collected to form<br />

the “common weaknesses” category, which included all requirements that<br />

were not fulfilled by any <strong>of</strong> the solutions. This category would not assist in<br />

making the final recommendation. A weakness for an individual solution was<br />

noted if it could not meet the “viable solution minimum” defined earlier or if<br />

some severe shortcoming had been observed. The consolidated table finally<br />

enabled the project team to compare the solutions with regard to strengths<br />

and weaknesses in particular requirement categories.

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