Automation of SACCOs - FSD Kenya

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68 • AUTOMATION OF SACCOS: ASSESSMENT OF POTENTIAL SOLUTIONS Accounting and finance Strengths Weaknesses / For further investigation Alerts Data entry validation System maintenance Reminders for collection are provided in debt management module. Extra module needs to be acquired. Configuration Data Security Backup and recovery The system offers very flexible configuration functionality with regard to products, rules, fees, etc. Customisable fields can be added to customer data and can be immediately picked up by a report. Multi-branch operations The vendor has experience with low bandwidth connections. The system is allegedly working well over a dial-up connection in Papua New Guinea across over 25 branches. Additionally the vendor explains: The central database can be kept updated using GPRS enabled PDAs remotely. This enables loan origination, collections and daily cash collections to be monitored centrally. Online and offline transactions are processed using a synchronisation tool. A thin browser based client is available to facilitate internet-based operations. Support and maintenance The vendor is not directly present in Kenya but represented by a local partner. The local partner has allegedly successfully implemented ABACUS with other clients in Kenya but is currently has very limited capacity. FERN explains how their and the local partners capacity could grow to meet increasing demand using local independent IT professionals. FERN brings credibility on this topic from other markets but the project team considers this as a risk compared with organisations that have a mature support organisation in place in Kenya currently. Kenyan presence The vendor is not directly present in Kenya but represented by a local partner. Kenyan SACCO experience Implementations in Kenyan MFIs and in Uganda, Rwanda and Sudan. In total approximately 50 implementations of Abacus worldwide. No implementation in a Kenyan SACCO
5. orBIT (nEPTunE) AUTOMATION OF SACCOS: ASSESSMENT OF POTENTIAL SOLUTIONS • 69 FOSA Strengths Weaknesses / For further investigation Teller operations The system enables correspondence to customers using letters and e-mail as configured. The system provides a number of different teller classes each with configurable authority. Transaction codes are used as “quick commands”. Cash transactions are attached to a default GL account in order to enable automatic posting. The system can automatically print receipts. FOSA products The system can charge penalty interest for overdue payments. (configuration and processing) The system can apply rules on standing orders to make certain transactions under certain conditions. Customer data management Customer types can be assigned to enable classification and respective reporting. The system allows the restriction of certain products to certain customer types. The system can capture various customer information including education, occupation, reason to open the account etc. Customers can be identified by a unique reference number (RIM number). The system allows for definition of relationships and eligible signatories. Account relationships are used to generate notes to system users, guarantors, etc. SMS, printout, e-mail, and fax are supported. The system allows creation of prospective members, prior to verification by either graphical or biometric means. The system can separate the data entry roles from the approvers. The system offers strong search functionality across the data available to the SACCO. BOSA BOSA products (configuration) Share and dividend processing The vendor explains that no external module or bridge is required to enable the integration with an ATM network. Orbit would integrate to any switching systems using ISO 8583 protocol. The project team would recommend any SACCO to verify this given its own integration needs. The vendor explains that FOSA and BOSA database is all stored in one central server and only branch specific front office data is stored in Branch servers for purposes of offline operations. Synchronization between branch and central servers is automatic without any manual intervention. The project team would recommend any SACCO to verify how Orbit meets its need for offline operations and to support an integrated branch network in this regard.
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AutomAtion oF SACCoS ASSeSSment oF
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table of Contents Tables and Figure
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list of Abbreviations ASP Applicati
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exeCutive SummAry Financial Sector
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Chapter 1 introDuCtion 1.1 ConTEXT
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Chapter 2 projeCt methoDology 2.1 r
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The purpose of the visits was to sp
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The fact that the individual lists
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A manual of the solution needed to
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studies, which have been focused on
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for management information purposes
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yield on member share capital. The
Page 25 and 26: Thirdly the project team as observe
Page 27 and 28: coordinating their acquisition and
Page 29 and 30: Level 1 Level 2 Description AUTOMAT
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Page 33 and 34: Chapter 5 AutomAtion Solution ASSeS
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Page 37 and 38: Accounting and finance AUTOMATION O
Page 39 and 40: fees according to the size of their
Page 41 and 42: social factors. The first would be
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Page 45 and 46: In order to evaluate the identified
Page 47 and 48: the functionality Orbit offers by d
Page 49 and 50: ecommendation: To conclude Amtech
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Page 53 and 54: Plan the project This phase is esse
Page 55 and 56: 3. Managing stakeholder participati
Page 57 and 58: option is the acquisition of SACCO-
Page 59 and 60: I) Increase automation AUTOMATION O
Page 61 and 62: III) Governance AUTOMATION OF SACCO
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Page 71 and 72: Customer data management All detail
Page 73 and 74: Risk management The system provides
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Page 85 and 86: noteS AUTOMATION OF SACCOS: ASSESSM
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