Automation of SACCOs - FSD Kenya
Automation of SACCOs - FSD Kenya
Automation of SACCOs - FSD Kenya
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Risk management The system provides default reports to monitor risk.<br />
AUTOMATION OF SACCOS: ASSESSMENT OF POTENTIAL SOLUTIONS • 65<br />
The system has no dedicated risk<br />
management features in addition<br />
to reports.<br />
reporting Strengths Weaknesses / For further<br />
investigation<br />
Available reports The system is by default delivered with a mapping <strong>of</strong> the CoA to PEARLS which<br />
enables the export <strong>of</strong> data to the PEARLS system for report generation.<br />
Generation <strong>of</strong> reports Unlimited reports will be provided for clients on annual maintenance contract, if<br />
required.<br />
Usability<br />
GUI Drop-down menus are logically arranged into customer data, journal entries, cash<br />
transactions FOSA, non-cash transactions FOSA, BOSA, GL, reports, and system<br />
administration.<br />
The system <strong>of</strong>fers a customisable side bar for quick access.<br />
The system guides the user through processes with the help <strong>of</strong> “Next” buttons.<br />
Workflow Processes are supported by a workflow-like feature: tasks are taken to the next stage<br />
automatically, e.g. loan process.<br />
Tasks can be routed back to the previous stage.<br />
Alerts There is a task management module in which users can define events to trigger alerts.<br />
Data entry validation<br />
System maintenance<br />
Configuration The system is flexible with regard to product definition, rule definition (e.g.<br />
authorisation requirements), access rights, screen customisation (e.g. side bar), etc.<br />
Data A clear concept for data modelling is used, e.g. account number L01-001\000275-01<br />
(product code\branch code\member no\serial number for concurrent products).<br />
Security Rights can be differentiated on module, sub-module, and field level, as well as into<br />
read and write access.<br />
Authorisation processes are supported, including online notification.<br />
The audit trail can be followed on transaction level or per user. The authorisation<br />
module provides a feature to view modifications field by field.<br />
Backup and recovery<br />
Multi-branch operations The system has been installed across multi-branches <strong>of</strong> UTS and Mau SACCO.The<br />
system has been optimised to enable inter-branch communication via low GPRS<br />
bandwidth, e.g. only incremental data is submitted to lower data volume to be<br />
transmitted.<br />
There are three options for connecting multiple branches: i) centralised database<br />
using lease line, issues are cost and availability, ii) decentralised databases per branch<br />
with regular updates (e.g. every 5 min), or iii) stand-alone operation with scheduled<br />
data synchronisation (e.g. every month).<br />
Issues observed include timeouts, delay <strong>of</strong> generators in case <strong>of</strong> power cuts, and,<br />
low priority <strong>of</strong> data compared to voice in GPRS network.<br />
Support and maintenance The procedures for implementation and support seem to be pr<strong>of</strong>icient.<br />
A team <strong>of</strong> 12 people is dedicated to maintenance and development <strong>of</strong> FinSacco. The<br />
same team also handles support.<br />
<strong>Kenya</strong>n presence About 90+ staff in Nairobi <strong>of</strong>fice.<br />
<strong>Kenya</strong>n SACCO experience At least 8 live sites in <strong>Kenya</strong>n <strong>SACCOs</strong>.<br />
Owners <strong>of</strong> the subsequent task are<br />
not notified automatically.<br />
Additional module needs to be<br />
acquired.