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Automation of SACCOs - FSD Kenya

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AUTOMATION OF SACCOS: ASSESSMENT OF POTENTIAL SOLUTIONS • 75<br />

System maintenance Strengths Weaknesses /For further investigation<br />

Backup and recovery<br />

Multi-branch operations The s<strong>of</strong>tware has been installed in multi-branch institutions (KWFT,<br />

Faulu).<br />

Support and maintenance There is a resource pool <strong>of</strong> about 30 staff supporting T24 and T24 MCB.<br />

The support centre is located in Chennai, however there are plans to<br />

bring parts <strong>of</strong> the support structure back to <strong>Kenya</strong>.<br />

The support structure is not obvious from touring the premises.<br />

<strong>Kenya</strong>n presence About 20+ staff in Nairobi <strong>of</strong>fice<br />

<strong>Kenya</strong>n SACCO experience 1 implementation in <strong>Kenya</strong>n SACCO.<br />

<strong>Kenya</strong>n MFIs such as KWFT, Faulu<br />

About 100+ implementations in MFIs worldwide.

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