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Automation of SACCOs - FSD Kenya

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62 • AUTOMATION OF SACCOS: ASSESSMENT OF POTENTIAL SOLUTIONS<br />

System maintenance Strengths Weaknesses / For further investigation<br />

Configuration<br />

The system <strong>of</strong>fers only basic configuration options lacking<br />

flexibility, e.g. different interest rate for different savings<br />

products.<br />

Data The system enables the setup <strong>of</strong> different mappings for The member number is not a unique identifier for a<br />

data import using a drag and drop wizard.<br />

customer throughout the whole application as FOSA and<br />

BOSA store their customer data in different tables. The<br />

national identity number needs to be considered in addition<br />

to uniquely identify a customer.<br />

Security SPY application enables monitoring <strong>of</strong> transactions that The differentiation <strong>of</strong> access rights is too broad.<br />

need authorisation as well as online notification.<br />

The user needs to enter his user ID and password too <strong>of</strong>ten.<br />

Backup and recovery<br />

The system facilitates the delegation <strong>of</strong> authorisation<br />

rights.<br />

The audit trail focuses on system users rather than on<br />

particular transactions. An audit trail per process (e.g. loans)<br />

can be reconstructed, but is not immediately obvious.<br />

Multi-branch operations Chepsol SACCO connected its two branches using<br />

GPRS.<br />

A File transfer protocol tool is used for data transfer.<br />

While transactions are transmitted online, static data is<br />

only synchronised every two hours.<br />

Another multi-branch installation is scheduled for early<br />

2010.<br />

Support and maintenance The vendor has 22 permanent staff and employs<br />

programmers from India on demand as well as<br />

consultants for tasks that cannot be performed by<br />

internal staff.<br />

<strong>Kenya</strong>n presence About 20+ staff in Nairobi, Kericho, and Eldoret.<br />

<strong>Kenya</strong>n SACCO experience 17 implementations in <strong>Kenya</strong>n <strong>SACCOs</strong>.<br />

3. FInSACCo (FInTECH)<br />

FoSA Strengths Weaknesses / For further<br />

investigation<br />

Teller operations Features are clustered logically providing efficiency.<br />

SMS banking is only enabled<br />

FOSA products<br />

(configuration and<br />

processing)<br />

The system allows internal transfer <strong>of</strong> cheques to the senior cashier.<br />

The system <strong>of</strong>fers a module (FinBridge) to connect the application to Kenswitch to<br />

enable integration with an ATM network.<br />

through a separate module.

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