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MODULE TWO: COUNSELLING - FHI 360 Center for Global Health ...

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Positive<br />

Indeterminate<br />

Devastated; angry; shocked; broken; shaken; alone;<br />

crushed; despairing; hurt; anxious; overwhelmed; worried.<br />

Confused; afraid; shocked; helpless; bewildered; distressed;<br />

impatient; perplexed; suspicious; unsure; worried.<br />

POST TEST RESULTS <strong>COUNSELLING</strong> GUIDELINES<br />

Counselling Guidelines<br />

Counselling <strong>for</strong> people who have recently received their results is similar to pretest<br />

counselling, because both of them involve HIV risk assessment and the<br />

promotion of safer behaviours, or “risk reduction” behaviours.<br />

The main difference is that in post-test counselling callers<br />

a) need to deal with the reality of their situation (not imagining it in the future),<br />

b) need to have a clear understanding of what their results mean<br />

c) need to know the options that are available to them.<br />

Following are some guidelines <strong>for</strong> dealing with callers who have recently received<br />

test results.<br />

• Listen to their story.<br />

Encourage callers to tell you their story. Many people have not been able to<br />

talk to anyone about their experiences. It can be a big relief to share their<br />

story, even if they have received a negative test result.<br />

• Focus on feelings.<br />

Ask how they feel about the results and how the results will affect their lives.<br />

• Make sure that they understand the meaning of their results.<br />

(See above <strong>for</strong> explanation of the three types of results).<br />

• Assess HIV risk<br />

Why did they take the test? What behaviours did they engage in to put them<br />

at risk <strong>for</strong> HIV (or how did they get infected, if they are positive)?<br />

• Help them make a plan <strong>for</strong> action.<br />

For negative results:<br />

•How to stay uninfected (risk reduction behaviours)<br />

•Re-testing if the test was done in the window period<br />

For indeterminate results:<br />

•Re-testing options<br />

•Risk reduction behaviours<br />

Session 6 – Pg. 7

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