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MODULE TWO: COUNSELLING - FHI 360 Center for Global Health ...

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BURNOUT<br />

The aim of this activity is to provide participants with a concrete tool: Burnout<br />

Assessment Questionnaire <strong>for</strong> assessing their own risk of burnout, so that it<br />

can be prevented be<strong>for</strong>e it becomes a problem.<br />

Unchecked stress can lead to burnout, especially in a hotline-counselling<br />

situation. It is possible to prevent burnout by being aware of the signs and<br />

taking action to improve the situation. How can a counsellor tell if s/he is at risk<br />

of burning out? The Burnout Assessment Questionnaire (see Handout) can help<br />

a person to analyse his/her own situation quickly. Ask participants to fill it out<br />

while thinking of their current job. When they have finished, help them to score<br />

it by adding all of the numbers that they have circled. The totals can be<br />

interpreted as follows:<br />

21 -- 41 You are doing well<br />

42 – 62 You will be okay if you take preventive measures against<br />

burnout<br />

63 – 84 You are at risk <strong>for</strong> burning out<br />

85 – 105 You are burning out…get help!<br />

Suggest that they use the questionnaire in the future if they ever feel like they<br />

may be at risk of burnout while working on the YEF HIV/AIDS Hotline.<br />

Session 10 – Pg. 6

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