U.S. DEALER CATALOG - TRG Group

WARRANTIES
WE’VE GOT YOU COVERED.
In 1897 the Original Swiss Army Knife was created in the small village of Ibach, Switzerland. Since that time the
Victorinox legacy and distinctive Cross & Shield logo have become synonymous with quality, functionality, innovation
and iconic design. Your Victorinox Travel Gear purchase is backed by that same commitment to excellence and
performance that will withstand the test of time. That’s why we guarantee every product we make to be free from
manufacturing defects in materials and workmanship. For select collections, we cover damage caused by common
carriers, such as airlines, taxis, trains and cruise ships, and we will even send you a temporary bag for use until your
product can be repaired or replaced. We want you to be happy with your travel gear purchase. Travel with peace of
mind. We’ve got you covered.
CARRY WITH CONFIDENCE PLUS GUARANTEE
Products covered by the Carry With Confidence Plus Guarantee are guaranteed to be free from manufacturing defects in materials
and workmanship for the life of the product. The Carry With Confidence Plus Guarantee also covers repairs of a functional
nature if the damage is caused from abuse or mishandling by a common carrier. If necessary, we will provide a bag to you in an
expedited manner for use until your bag can be repaired or replaced. If such a defect appears during the warranty period, we
will repair or replace your product, as appropriate, free of charge with an equivalent or updated model of comparable value. This
guarantee is non-transferable and does not cover the contents of your bag, cosmetic wear and tear, or damage resulting from
abuse, misuse, unauthorized repair or improper handling. In the event of a defect during the warranty period, contact Customer
Service to obtain a return authorization number, and return your product to our authorized repair center with your original sales
receipt validating your purchase. Shipping costs to our repair center are the responsibility of the owner. This warranty gives you
specific legal rights, and you may also have other rights which vary from state to state or country to country.
CARRY WITH CONFIDENCE GUARANTEE
Products covered by the Carry With Confidence Guarantee are assured to be free from manufacturing defects in materials and
workmanship for the life of the product. The Carry With Confidence Guarantee also covers repairs of a functional nature if the
damage is caused from abuse or mishandling by a common carrier. If such a defect appears during the warranty period, we will
repair or replace your product, as appropriate, free of charge with an equivalent or updated model of comparable value. This
guarantee is non-transferable and does not cover the contents of your bag, cosmetic wear and tear, or damage resulting from
abuse, misuse, unauthorized repair or improper handling. In the event of a defect during the warranty period, contact Customer
Service to obtain a return authorization number, and return your product to our authorized repair center with your original sales
receipt validating your purchase. Shipping costs to our repair center are the responsibility of the owner. This warranty gives you
specific legal rights, and you may also have other rights which vary from state to state or country to country.
LIFETIME WARRANTY
Products covered by the Lifetime Warranty are guaranteed to be free from manufacturing defects in materials and workmanship
for the life of the product. If such a defect appears during the warranty period, we will repair or replace your product, as appropriate,
free of charge with an equivalent or updated model of comparable value. This guarantee is non-transferable and does
not cover cosmetic wear and tear or damage resulting from abuse, misuse, unauthorized repair, improper handling or common
carrier damage. In the event of a defect during the warranty period, contact Customer Service to obtain a return authorization
2 ICONS / WARRANTIES / ITEM NUMBER INDEX