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BERJAYA GROUP BERHAD - Berjaya Corporation Berhad

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26<br />

CEO’s Review Of Operations<br />

GENERAL INSURANCE<br />

<strong>BERJAYA</strong><br />

GENERAL<br />

INSURANCE’S<br />

RECEPTION<br />

AREA.<br />

During the year, <strong>Berjaya</strong> General Insurance<br />

<strong>Berhad</strong>’s gross written premium grew by 7%<br />

from RM172.7 million to RM184.8 million<br />

while net written premium increased by<br />

RM22.3 million from RM81.3 million to<br />

RM103.6 million. This increase reflected an<br />

improvement in the retention ratio of 9% from<br />

47.1% to 56.1% which is in line with the<br />

company’s continuous effort to maximize<br />

domestic retention as advocated by Bank<br />

Negara Malaysia.<br />

share of 13%. Total gross revenue premium<br />

increased by 34% to RM448.8 million.<br />

However, profit before tax declined to RM5<br />

million from RM27 million, mainly due to<br />

losses from equity investments.<br />

The agency force continued to grow and<br />

recorded a 28% increase over the previous year,<br />

bringing the total number to 6,300 as at April<br />

1998. Our agents’ productivity remains the<br />

highest in the industry.<br />

The financial year under review also recorded a<br />

change-over at the helm of the company when<br />

its long serving Chief Executive Officer, Allen<br />

Ho, retired after 30 years of dedicated service<br />

to the company. Many of the company’s<br />

achievements were the result of the strong<br />

foundation built by Allen. One of his most<br />

enduring legacies is the strong team he left<br />

behind, now under the new Chief Executive<br />

Officer, Ng Keng Hooi. The Board is confident<br />

that the company will continue to grow from<br />

strength to strength under the leadership of Ng<br />

Keng Hooi.<br />

Although the continued sluggish market<br />

sentiments and slowdown in the Malaysian<br />

economy will continue to plague business<br />

growth, <strong>Berjaya</strong> Prudential is expecting<br />

further growth next year through aggressive<br />

recruitment of insurance agents and a prudent<br />

management style.<br />

<strong>Berjaya</strong> General Insurance recorded a lower<br />

underwriting profit of RM6.2 million compared<br />

to RM9.6 million achieved in the previous year.<br />

This was due to a deterioration in the overall<br />

claims ratio from 58.6% to 70.7%. Despite<br />

several major claims, the company’s fire<br />

insurance business continued to be the best<br />

performer followed closely by marine<br />

insurance. Together with investment and other<br />

income before accounting for investments in<br />

quoted equities, the company registered a<br />

profit of RM25.1 million compared to RM21.2<br />

million in the previous year. However, after<br />

accounting for losses arising from the disposal<br />

of quoted investments and provision for<br />

diminution in value of investments amounting<br />

to RM28.2 million and RM33.6<br />

million respectively, the<br />

company registered a<br />

total operating loss of<br />

RM36.7 million compared<br />

to an operating profit<br />

before taxation of RM66.9<br />

million achieved last year.<br />

Since the implementation of<br />

the Insurance Act 1996 on<br />

1 January 1997, <strong>Berjaya</strong><br />

General Insurance has taken<br />

the necessary steps to ensure<br />

full compliance of the requirements in the Act.<br />

Notwithstanding the operating loss and the<br />

increase in margin of solvency to RM25 million

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